BSOD once a week with bug check code, 0x00000124

axe0 said:

How about just verifier/reset?

No. Does NOT work.

I don't think the driver verifier even had a chance to do its job. Remember, once I set it up, then restarted my pc, it never made it past the motherboard splashscreen. Did you look at the pics in the last couple of posts? What do the error messages indicate? Also, I've had windows 10 now well over the 30 days to revert back to Windows 7, but on the troubleshooting blue screen, It still shows that I can revert back, even though it fails. Here is a pick of that

I have finals next week. I really need that computer up and running!!

2 versions? What? I Only installed windows 7 on my SSD, then a few months ago, I did the upgrade from 7 to 10. I never had any other install, that I made, on my PC. Here is a pic of my boot options in BIOS. USB: USB DISK Pro PMAP and the UEFI: USB DISK Pro PMAP i'm assuming is the USB recovery drive that I made, Why its listed twice, I don't know....

Not sure if I mentioned this before, but both times I RMA'ed my PC back to Cyberpowerpc.com they said that the computer was fine and that both times I sent the computer in for repair, the OS wasn't installed right. The first time I sent it back it had Windows 7 64 Ultimate, the second time I sent it back, it had Windows 8 pro 64 on it. Every time and I mean EVERY time I installed windows, the computer only rebooted once and it was done with the install. The reason I'm bringing this up is because while the OS was installing, somewhere on the screen, it said something like, your computer will restart multiple times. It only restarted once. Not sure if that makes since, considering that I ended up running Check disk and sfc /scannow and those commands never returned any issues, I'm Thinking I might just start over..... again.... Realistically I've already done atleast 5 fresh reinstalls of windows 7, probably 5 more with windows 8... Now I need to do windows 10. Maybe I'm missing something in the install phase?

This is how I usually go about prepping my computer for a fresh install of windows.

• Format the HDD (data drive, not boot drive) once formatted, turn off the computer, unhook the SATA and power cables from the motherboard to the HDD.
• Secure erase the SSD (Boot drive) with Samsung's Secure Erase Software for SSD.
• Disconnect any external devices except mouse and keyboard.
• Load optimized defaults in the ASROCK UEFI BIOS.

At this point, I would begin the Install part of the OS. Before I list out my process, are there any settings in the BIOS that should be manually put in, making sure the installation goes off without a hitch? If you look through the thread, I uploaded screenshots of EVERY BIOS setting. Maybe you could look through them and tell me what should be set, enabled or disabled. How should the boot order be set in bios? SSD first then DVD Drive?

Process of Windows Install

• Put in Windows install disk into the DVD drive and the boot up the computer.
• follow the onscreen prompts until I find my SSD and select it for the OS.
• Files take about 30min to expand
• the computer gets to a percentage way through (can't remember exact number but no where near %100 then the computer restarts.
• When the computer finishes booting, it goes directly to windows desktop.

Should've the computer booted back the install dvd? I fell like the computer should've installed more then rebooted a few more times...

• Once at the desktop, I install all windows updates, (Usually get BSOD every 5 min, leading to the computer crashing during an update, which leaves me no other choice but to reinstall the os again, hoping that it makes it through the updates before it crashes.
• Once I'm able to get the updates installed (which I have set to let windows decide automatic) I try to get my MOBO updates installed.
• While praying that I don't get another BSOD, I update my graphics drivers

Usually at this point, the BSOD are so bad, I end up googling around and finding windows updates that I have to uninstall to get the system more stable. EX KB 3004394, KB2670838. Probably more, just cant think of anymore at this moment.

I really need some sound advice here.

Turning off secure boot in bios allowed me to get the disk image. I got my PC back. Now what?

axe0 said:

Please run the dm log collector tool if the dumps from driver verifier are saved.
Please check {windows partition}\windows\minidump and check if the dump files are saved.

After finally being able to restore my computer from a image, all seemed ok, I made another backup, and shutdown the computer. At about 3 in the morning, I was awoken by the bright, blue light from my computers LED fans. The computer had started by itself!!! I looked at the screen an it was sitting at the splash screen, no post, no windows, so I hit the power button and the PC immediately turned off and I went back to bed. about an hour later, I was woken up by my computer turning on by its self, again the computer didn't post and no windows.... This happened 2 more times until I got fed up with it waking me up and I unplugged it from the extension cable hooked to the wall. This morning, of course, the computer wont post and then load windows soI can't run the dm log collector.

I did, however, foresee some kind of trouble, so while I was using the computer last night, before turning it off, I made a bootable windows 10 USB with the tool from this site USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

Why is the computer turning on by itself and why won't it post....?

UGH! Now Im back in. Im running the tool