application hang event

I need to get the attached application to run. it has suddenly stopped interacting with windows. attached is the screenshot. the application is kernel.exe.

Hi Clark Kent & Welcome to the forums ^_^,

Kindly follow the below instructions and upload the ZIP file with your next post -
BSOD - Posting Instructions - Windows 10 Forums

Was this software working fine earlier? If yes, have you tried system restore?



-Pranav

I don't have the bsod. I just cant get this application to run. other than this program I want to run, everything else runs as it should with no other problems.

clark kent said:

I don't have the bsod. I just cant get this application to run. other than this program I want to run, everything else runs as it should with no other problems.

Kindly answer the questions I asked in my previous post -

Was this software working fine earlier? If yes, have you tried system restore?

-Pranav ^_^

hopefully this is what you wanted. let me know if you cant see it

and yes, the software was running just fine couple weeks ago, and have not been able to run it since. it started after a reboot of the pc. and thank you for looking at it for me. and system restore doesn't go back quite far enough to when the problem arose. the program upon start, hangs with a message "shell notify active" if that helps.

have you had a chance to review the zip file?