BSOD Bug Check Code 0x00000139

axe0 · 04 Nov 2015

Please give details whenever you upload a zip file.
What happened?
Were you still in a clean boot?

mihomilo · 05 Nov 2015

Yea I'm still at clean boot. The BSOD happened when I'm playing MapleStory Sea

axe0 · 05 Nov 2015

These are the things we have done so far, let me know if I have forgotten something

amd drivers reinstall(4x)
gpu
sfc
hdd
driver verifier(2x)
ram
malware(2x)
fast boot disabled
clean boot

If this is true, please test your CPU

Diagnostic Test

CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

Note

If you're overclocking anything, please stop it and set everything back to default while troubleshooting

Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

mihomilo · 05 Nov 2015

I didn't do the
•driver verifier(2x)
•ram
•gpu

My gpu is built-in in the processor so I'm not too sure about testing the GPU

axe0 · 05 Nov 2015

To be clear
ram = memtest86+
gpu = furmark

I have in the past asked someone to run furmark and prime95 although he also has an APU, he told me it ran fine and the results were good.

Tell me, why haven't you tried a few suggestions?

You are making it very difficult to find the cause for a few reasons

Very less to no information of the background of what you were doing at the time of the crash and what is going on on your system in the background (what programs are running)
No response to a few suggestions and thus no result, strategy is difficult to keep on as you are not trying everything.

mihomilo · 06 Nov 2015

Attachment 46518 I couldnt run the memtest because it takes 9 hours just to get 2 pass. i will try the furmark tonight.

mihomilo · 06 Nov 2015

These are the program that i usually use, Maplestory , Garena League of Legends , Libre Office (Excel) and Google Chrome/Microsoft Edge.

axe0 · 06 Nov 2015

What programs are you running in the background at the time of the crash?

mihomilo · 23 Nov 2015

Hi please view the BSOD from 23 November. I tried reinstalling the everything from the asus website. The bsod happened when im using Google Chrome for the latest one and opening Garena Plus on the background. The previous 2 im not too sure about it as im not the one using the computer...

Attachment 50062

axe0 · 23 Nov 2015

From where did you install the AMD graphics drivers?

Code:

0: kd> k
Child-SP          RetAddr           Call Site
fffff803`03b6c8f8 fffff800`370a3c3d nt!KeBugCheckEx
fffff803`03b6c900 fffff800`370cbfd3 watchdog!WdLogEvent5_WdCriticalError+0xcd
fffff803`03b6c940 fffff800`370c435a dxgmms2!VidSchiVerifyDriverReportedFenceId+0x78eb
fffff803`03b6c970 fffff800`370c42ae dxgmms2!VidSchDdiNotifyInterruptWorker+0x8e
fffff803`03b6c9b0 fffff800`37e496c4 dxgmms2!VidSchDdiNotifyInterrupt+0x7e
fffff803`03b6c9e0 fffff800`37a92cd4 dxgkrnl!DxgNotifyInterruptCB+0x74
fffff803`03b6ca10 00000000`00000000 atikmpag+0x42cd4
0: kd> lmvm atikmpag
start             end                 module name
fffff800`37a50000 fffff800`37af8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Jul 07 03:12:06 2015 (559B2766)
    CheckSum:         000A79EC
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4