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BSOD - Windows 10 - "kernel power" - sleep/hibernate issue?
Hi
Last month i bought a new laptop for my girlfriend, a Lenovo Flex 2, 14" full hd touchscreen, i3 haswell 4030. It was a bargain because it was the last available (can't go back to the store and ask a new one, only a refund). At first boot (in W8.1) the laptop already got stuck in a bootloop after filling out the primary setup info, untill i disabled all updates in the W8.1 setup settings. This and the fact that we are no big fans of W8.1 made me update to W10 immediately (as in, after start up, install the necessary updates and update 2 hours later).
However, after the update to W10, i also immediately did a "W10 reset" since i had read that would be pretty much be like a fresh install, and the fact that there seemed to be problems in W8.1, i wanted to remove as much of the 8.1 leftovers as possible.
But ever since she started using the laptop, now fully W10, it has multiple BSOD crashes every day. I have made some screenshots below. I installed all the drivers from Lenovo's website, which are supposed to be W10 compatible. I removed a couple of programs of which i thought might be offenders, like Avast, Skype and Spotify, to no avail. I ran memtest86 to see if there was a problem with the RAM, but no errors to be found. At this point, i don't know if it's hardware or software related.
We did notice that the BSOD usually come minutes after opening the screen and waking from sleep/hibernation.
I can't return the laptop for a new one because it was the last one they had, and the price was really low, so i'd rather try to fix it, than get my money back. I contacted Lenovo but they want the computer in factory settings, meaning W8.1, and i rather not have to go through two OS installations and do all settings and installing programs etc over again, So i'm hoping someone here can help me.
Below the dump files as requested, and an aditional zipfile with screenshots and the big memory.dmp file as well (i saw it was requested on the microsoft forums as well).
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I'm also unsure if i can go back to W8.1 through factory settings (as requested by Lenovo should i need to bring it in) after the "one month" period has passed, that Microsoft gives you to roll back the OS.
Thanks in advance
M