1.    14 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    Windows 10 x64

    BSOD randomly appearing, SYSTEM_SERVICE_EXCEPTION

    I suffer from randomly appearing BSODs. Approximately twice a day all screens (laptop + external hdmi) goes blank, sound (hdmi) stops. Previously (like yesterday and the days before) it got stuck there, with black screen, sometimes with flickering mouse pointer appearing after a while. Today I got BSOD with SYSTEM_SERVICE_EXCEPTION error.

    I think it may be caused by the graphics drivers, since I wasn't able to install Intel Iris graphic drivers without disabling the nvidia optimus card in bios. Otherwise I got BSOD during Intel drivers installation with some error related to dxgkrnl (I don't remember exactly).

    I was running my laptop on Win10 before without any issues (upgraded from Win8.1 using the tool downloaded from MS site), but after my SSD died, I did a clean install (from usb drive created by the same tool) and these problems started.

    Thanks in advance, any help is welcome.
    BSOD randomly appearing, SYSTEM_SERVICE_EXCEPTION Attached Files
      My System SpecsSystem Spec

  2.    14 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 10,446
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi @kacer,

    Welcome to the 10forums.

    The crash is caused by your Intel Graphics driver as you indicated.
    Please check your manufacturer for driver updates.
    If you have the newest, try an older version if available.
    6: kd> lmvm igdkmd64start             end                 module name
    fffff800`d2460000 fffff800`d2aa8000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Mon Aug 24 22:32:07 2015 (55DB7F47)
        CheckSum:         00629012
        ImageSize:        00648000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved BSOD System_Service_Exception Ks.sys
Hello, I recently clean installed Windows 10. After reinstalling the drivers and software somewhere along the way my connection went down and wouldn't go back up. In the reboot process it froze, so I had to do a force shutdown. As soon as...
BSOD Crashes and Debugging
Bsod - page_fault_in_nonpaged_area & system_service_exception
Hello, I've just completed a upgrade install of WIndows 10 (Following a clean Windows 7 install onto a new flash drive). There have been no errors during the installation that I have been aware of, however, in the last 24 hours I have seen a...
BSOD Crashes and Debugging
BSOD on PC startup SYSTEM_SERVICE_EXCEPTION atikmdag.sys
I just flashed my GPU BIOS using ATIWinflash and when I restarted the PC I got the blue screen of death with the error SYSTEM_SERVICE_EXCEPTION atikmdag.sys. I have the latest AMD Catalyst 15.7.1 drivers installed. I am now in the safe mode and I...
BSOD Crashes and Debugging
BSOD System_Service_Exception when playing Games
I get the BSOD when playing games. It only occurs when something big happens, (for example on Dragon Age: Inquisition when a dragon scorches the entire field). It happens both when my system is overclocked and when it is not overclocked (I tried...
BSOD Crashes and Debugging
Firstly, I would like to say sorry if my English is not enough. My laptop runs windows 10 pro, and a while ago when I just browsing my laptop got BSOD that the code said SYSTEM_SERVICE_EXCEPTION *(nettion.sys)/(netio.sys)* I forgot the last part....
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:28.
Find Us
Twitter Facebook Google+

Windows 10 Forums