computer crashing at startup after windows logo


  1. Posts : 1
    windows 10 pro 64bit
       #1

    computer crashing at startup after windows logo


    computer always crashes after windows logo , after restarting for 3-4 times, sometimes even 6-7 times the system works normally, it doesn't crash after that, please help me out with this problem, have added the dump files.Attachment 35993
      My Computer


  2. Posts : 9,790
    Mac OS Catalina
       #2

    Download Who Crashed from majorgeeks.com. It will give you an easy to read format. There is no Dump Log in that zip file. Download and run Who Crashed and it will examine the dump log, then tell you the problem.
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #3

    bro67 said:
    Download Who Crashed from majorgeeks.com. It will give you an easy to read format. There is no Dump Log in that zip file. Download and run Who Crashed and it will examine the dump log, then tell you the problem.
    Unfortunately, who crashed mostly doesn't give enough information, because it blames ntoskrnl.exe, or hal.dll or other windows files that are only blamed when other drivers are 'hiding'.

    Without the ntoskrnl.exe you can't start windows.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My Computers


 

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