New
#1
Crashed BSOD now cannot start
Hi,
I cannot provide the debug data as I can't get it off my computer which keeps crashing.
I just moved to the UK from NZ a week ago and have been using my laptop without any issues here until tonight to prepare for my job I start on Monday.
Windows 10 has been installed since the release date in NZ and it has been getting noticeably slower the past couple of weeks with lots of updates - or what I assume are updates.
Tonight while working on word and just typing up lists I will need it suddenly turned to the BSOD.
I restarted it and it got to the windows login page with my name and face and so I put in my password and it went to a grey screen with just the mouse pointer. So I ended up restarting it and I got to the same point, then it eventually showed the BSOD with Kernel_Data_Inpage_Error. Then I restarted it again and it is now only showing Critical_Process_Died as its error. I've tried to press F8 right after restarting to put into safe mode and nothing happens.
Any help would be appreciated!
Thanks,
Dawn