1.    29 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Critical error Event ID 41 after every shutdown and bootup.

    ==> NOTE <==

    I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.



    Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

    The error I would like help with today is of the "Critical" level in Event Viewer.


    After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    ---------------------- START: Event Viewer XML error text ---------------------

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <TimeCreated SystemTime="2015-08-30T00:58:14.880836200Z" />
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Security UserID="S-1-5-18" />
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>

    ---------------------- END : Event Viewer XML error text ---------------------


    I never used to get this error after doing a normal shutdown (prior to upgrade to Windows 10, when I was on Windows 7). Now it happens all the time.

    Can you help me figure out why this error is occurring after doing a normal shutdown followed by a boot?

    I suspect it's a glitch with the first production release of Windows 10, but I have no proof of that. My system runs fine, yet I get the above error (and a number of other errors) since I upgraded to Windows 10.
    Last edited by MickeySmorch; 30 Aug 2015 at 05:55.
      My System SpecsSystem Spec

  2.    30 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 2
    Windows 10


    Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

    Researching about this error let me to the URL:


    where poster Saammy gave the following possible solution:

    I have the solution for the problem.
    Searches on regedit for the following entry: DeviceMetadataServiceURL
    There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
    after you have closed the editor is saved the change.
    Now the problem is solved and it will also re-loaded device information.

    As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:


    I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

    The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.
      My System SpecsSystem Spec

  3.    30 Aug 2015 #3
    Join Date : Oct 2013
    NW Florida
    Posts : 6,109
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Good job fixing it.
      My System SpecsSystem Spec

  4.    22 Dec 2015 #4
    Join Date : Dec 2015
    Posts : 1
    Windows 10 64Bit

    Same issue

    I have done what you said, and I still receive the same error. It can happen once a day, once a week, or several times in the same day.

    The computer only lists the error after shutdown, My PC does not loose power during normal usage. From a bystander`s
    perspective everything is ok.

    What I am asking is this: Does windows lists the error as a false positive ? Or does the PC actually somehow looses power during shutdown ?
      My System SpecsSystem Spec

  5.    04 Jan 2016 #5
    Join Date : Jul 2015
    Posts : 11
    Win 10 64-bit

    I'm experiencing the same issue and haven't been able to resolve it. I even did a clean install of Win 10, version 1511.


      My System SpecsSystem Spec

  6.    04 Jan 2016 #6
    Join Date : Oct 2013
    NW Florida
    Posts : 6,109
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    If you two would start your own threads, you would probably get a better response. This thread has been marled solved, so most people will not look at it.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Event Log 7031 Errors on Shutdown
I moved this post from general discussions where it got completely buried. I'm sure every one of us is getting these errors in windows 10 This appears to be a general issue with windows 10, I always get the following errors on shutdown: The...
Performance & Maintenance
Event Log 7031 Errors on Shutdown
This appears to be a general issue with windows 10, I always get the following errors on shutdown: The VMware Workstation Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000...
General Support
still get 'critical error in infrastructur host' using a MS account
Hi , I'm very happy with the new Windows , really like it ! My PC is super fast now , my 7 was way more sleepy ! My only problem has been the same for weeks , no new Builds ever corrected this , every time I want to create a User Session linked to...
General Support
Solved Testing 10162 Installer: One critical error and the same of 10147
The 162 release gave me exactly the same error of 10147 Installer: Critical Error/Start menu and Cortana aren't working. We'll try to fix it next time you sign in. Sign out now. Harder to get rid of that no end loop in 162. Shut down and taking...
Installation and Setup
Solved Error on shutdown concerning explore.exe Application Error
Upon every shutdown I get the following error message: The title bar states: I am running Windows 10 Build 10130. I have already tried the default troubleshooting procedures(clean boot, etc.) I attached an image of the error below: ...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:04.
Find Us
Twitter Facebook Google+

Windows 10 Forums