Random BSODs while browsing - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Page 1 of 2 12 LastLast

  1. zachsrad
    Posts : 8
    Windows 10 Professional
       New #1

    Random BSODs while browsing - DRIVER_IRQL_NOT_LESS_OR_EQUAL


    Hi all,

    I've been having issues on and off over the past week or two with randomly appearing BSODs reporting the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL". I know it means there's something going on with my drivers but I'm not sure what's going on. I can't pinpoint what exactly causes each time - one thing I have noticed is that it commonly happens when using Google Chrome or navigating through a file directory. It hasn't happened thus far while playing a demanding high-graphics game (initially I thought it might be a graphics card issue but now I'm not so sure). I'm no good at looking through error logs so but I figured someone on here would know better than me!

    Thanks!

    side-note: I had a few BSODs this morning and before writing this I disabled my wireless card's drivers - so far (~1hr later) I haven't had another BSOD. Does anything about the wireless card show up in my logs?

    Attachment 34606
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi zachsrad,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My Computers
    Quote Quote

  4. zachsrad
    Posts : 8
    Windows 10 Professional
    Thread Starter
       New #3

    I've uninstalled Daemon Tools and it said it was successfully removed.

    I can't seem to download any of the files from the link you provided as Chrome is continuously blocking it from downloading - "SPTDinst-x64.exe may harm your browsing experience, so Chrome has blocked it." I tried again using DuplexSecure's official site but Chrome denied it again with the same message. Is there any other way to check (without downloading something?) and make sure everything was successfully removed?

    Also, what is the "SPD pass through remover"? I simply entered programs and features and uninstalled Daemon Tools - is this enough or will there still be lingering files?

    Thanks!
      My Computer
    Quote Quote

  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Use another browser to download the file.

    The SPTD remover removes the utility that comes with Daemon tools, this utility is a well known cause of BSOD's.
    If removing Daemon tools was enough I wouldn't provide you with a link , you could call it a trace that is left behind.
      My Computers
    Quote Quote

  7. zachsrad
    Posts : 8
    Windows 10 Professional
    Thread Starter
       New #5

    Got the file to download - ran it and the Uninstall button was already grayed out. Does this mean uninstalling Daemon tools did this process automatically for me?
      My Computer
    Quote Quote

  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    axe0 said:
    Hi zachsrad,

    Welcome to the 10forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
    Marked the answer.
      My Computers
    Quote Quote

  9. zachsrad
    Posts : 8
    Windows 10 Professional
    Thread Starter
       New #7

    Thanks for the help.

    Will update this thread if I get another BSOD! So far, running smoothly!
      My Computer
    Quote Quote

  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8

    You're welcome :)
    If you get another bluescreen, please use the tool again and upload the zip file.
      My Computers
    Quote Quote

  12. zachsrad
    Posts : 8
    Windows 10 Professional
    Thread Starter
       New #9

    After five days of no BSOD bliss, I've had two in a row this morning both again specified as "DRIVER_IRQL_NOT_LESS_OR_EQUAL". One occurred while browsing the internet and the other while navigating through a file directory.

    Attached are my logs from after those two crashes.

    Attachment 35686

    Help would be much appreciated!
      My Computer
    Quote Quote

  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    Attachment 35691
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


    Some network drivers are blamed, but I think it is due to Daemon tools.
      My Computers
    Quote Quote

 

  Related Discussions
Background I build my system last year and even in the first weeks of my PC I got BSODs. Most of the time I got BSODs when I'm browsing especially when watching videos, however I also got them while idling or gaming. Here's my system for a quick...
I've been getting BSODs and a lot of freezing recently and it's been getting more and more frequent. They can happen at any time such as when I'm gaming or when I'm just browsing the internet. The freezing definitely seems to be related because it's...
Random BSODs when browsing
in BSOD Crashes and Debugging

Hi all, I keep getting random intermittent BSODs when browsing using Chrome or Firefox, and this happens more frequently when I'm using YouTube. I have two MEMORY.dmp files uploaded to my OneDrive here, please let me know if you need any other...
Hi all! My pc randomly crashes now and then with always ending in a BSOD or on a occassion an instant reset of my computer with out the blue screen. This is the error that i always get. The computer has restarted after a bugcontrol, the...
Random BSODs while gaming/browsing
in BSOD Crashes and Debugging

Let me get straight to it. I have been on Windows 10 since the free upgrade offer. I have had 0 issues up until recently where my PC would randomly crash and most of the BSOD's would list CRITICAL_PROCESS_DIED. Most of the time I would be playing...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 18:21.
Find Us




Windows 10 Forums