Red Boot Screen and BSOD "video_schedular_internal_error", 0x00000119

I recently upgraded to Windows 10. Yesterday I experienced a red boot screen after restoring to a windwos restore point installing a new GeForce driver, that is probably related to this issue. That only happened once. I reinstalled my GPU drivers thereafter as a helpful Microsoft employee recommended. Before the crash I also had some slightly stuttering mouse movement for brief moments where the cursor wouldnt move (I still have it right now).


This is what happened today:
I was playing a game (Verdun on Steam) on my PC that I bought only a week ago. First I was notified by Windows that my graphics driver 355.60 was reset as it stopped working. Later on, while I was still playing, the screen froze and I tried to exit the window. I pressed ALT + F4 but that didn't help. Then the bluescreen appeared and told me that something was wrong and it would collect some data. It showed me the error message "VIDEO_SCHEDULAR_INTERNAL_ERROR". The pc restarted and I opened the event viewer to look the error up. It read that there were three critical errors over the last few days that aparently I didn't even notice with the source "Kernel Power" the event id 41 and task category 63. I also had more than 30 errors named "Kernel-EventTracing" (event IDs 3, 2, 4) the days before. I looked up the error code with bluescreen viewer later and found out that there was another BSOD that I aparently didnt notice almost exactly 24 hours before (0x00000119 and 0x00000139). Following tips on the net I ran sfc.exe / Scannow and it really did find damaged files. These issues goe far beyond my pc knowledg so I would really appreciate if someone could help me out here. I attached pictures of the dumps, the CBS.log file and the dm log collector file.

Attachment 34045Attachment 34046Attachment 34046



Could this be a hardware problem with my graphics card?



Thank you for taking your time to help me

Fauster said:

I recently upgraded to Windows 10. Yesterday I experienced a red boot screen after restoring to a windwos restore point installing a new GeForce driver, that is probably related to this issue. That only happened once. I reinstalled my GPU drivers thereafter as a helpful Microsoft employee recommended. Before the crash I also had some slightly stuttering mouse movement for brief moments where the cursor wouldnt move (I still have it right now).


This is what happened today:
I was playing a game (Verdun on Steam) on my PC that I bought only a week ago. First I was notified by Windows that my graphics driver 355.60 was reset as it stopped working. Later on, while I was still playing, the screen froze and I tried to exit the window. I pressed ALT + F4 but that didn't help. Then the bluescreen appeared and told me that something was wrong and it would collect some data. It showed me the error message "VIDEO_SCHEDULAR_INTERNAL_ERROR". The pc restarted and I opened the event viewer to look the error up. It read that there were three critical errors over the last few days that aparently I didn't even notice with the source "Kernel Power" the event id 41 and task category 63. I also had more than 30 errors named "Kernel-EventTracing" (event IDs 3, 2, 4) the days before. I looked up the error code with bluescreen viewer later and found out that there was another BSOD that I aparently didnt notice almost exactly 24 hours before (0x00000119 and 0x00000139). Following tips on the net I ran sfc.exe / Scannow and it really did find damaged files. These issues goe far beyond my pc knowledg so I would really appreciate if someone could help me out here. I attached pictures of the dumps, the CBS.log file and the dm log collector file.

Attachment 34044Attachment 34045Attachment 34046Attachment 34046



Could this be a hardware problem with my graphics card?



Thank you for taking your time to help me

windows 10 MS auto updates drivers, unless you create a god mode folder ( tutorial on this forum, easy to do ) and turn off driver updating ( as I have done) GeForce experience and MS both try to update nvidea drivers causing stability issues....either turn off driver updating by MS or uninstall GeForce experience, you may need to uninstall the nvidea drivers and or device and reinstall to clear the issue....a common problem, unlikely to be hardware related....

Hi Fauster,

Welcome to the 10forums.
About the god mode folder, please read this tutorial.
If the problem still persist, please use the tool again and upload the zip.

Please perform sfc /scannow in admin command prompt, reboot and try sfc /scannow again.
If you still get the message that sfc couldn't fix problems, please upload the cbs.log file.
If the cbs.log file is too large, try a 3rd party uploader.

Please read this tutorial How to enable or disable automatic updates

Unfortunately I wouldn't know, I don't have windows 10.
Ofcourse you can try it and see what the results are.

I don't think that would be necessary, problems with system files could also cause bluescreens.