Unknown BSOD!

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  1. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #11

    When was the last time your sister's laptop worked without any problems?
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  3. atinfo
    Posts : 184
    Windows 10 21H1 Enterprise (x64)
    Thread Starter
       New #12

    Last night. Nobody did touch it, till today I went to power it on. Things were OK before that.I suspect the problem is a tiny German Cockroach that has been there (it came out when I was disassembling the HDD). I can't determine just by eye-checking if the hardware is damaged.
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  4. Matthew Wai
    Posts : 7,607
    Windows 10 Home 20H2
       New #13

    atinfo said:
    But the main problem is that the boot menu (BIOS settings) doesn't work!
    Did you see the manufacturer's logo before the BSOD appeared?

    atinfo said:
    I was disassembling the HDD
    I think you were removing rather than disassembling it.
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  6. atinfo
    Posts : 184
    Windows 10 21H1 Enterprise (x64)
    Thread Starter
       New #14

    @Matthew Wai

    1- No (manufacturer's logo)! Just a black screen then for 2-3 seconds that BSOD appears and disappears, black screen till (fan is on, HDD led is working) till I shut it down.

    2- I did remove the HDD. I did test it, and I did install it again.
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  7. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #15

    Bad video adapter, bad MB, bad memory. Try to find a bootable media thumb drive like I suggested earlier. At this point, other than your resident German roach, it's all guessing.
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  8. atinfo
    Posts : 184
    Windows 10 21H1 Enterprise (x64)
    Thread Starter
       New #16

    Windows 10 bootable thumb drive didn't work. BIOS setting is faded, and I gave it up.

    The laptop owner came here (my parent's home), after about 30 seconds the conclusion was that I would borrow money (from my mother) to buy a new one for her!

    SOLVED! BTW, I am trying to find malfunctioning hardware. My guess is discrete GPU. I want to know what caused it to make me a debtor! Fortunately, the HDD was OK, otherwise, I wouldn't be here!

    Many thanks to all of you that dedicated your time to my problem. Unknown BSOD!-ges_bow.gif
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  9. f14tomcat
    Posts : 56,830
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #17

    Glad the issue is resolved. Your sister will be better off.
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