1.    22 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 1
    Windows 10 Pro 64-bit

    BSOD where WinDbg suspects ntkrnlmp.exe


    I have been having BSOD issues for the last several months on this laptop. They most commonly appear when I'm playing music and/or games, and it has gotten to the point where I am hesitant to even play online games anymore, as I often end up getting a BSOD in the middle of a game.

    I recently upgraded to Windows 10 hoping that it may help things, but it did not. I followed a WinDbg guide (from sevenforums I believe) and found that one of my video drivers was failing, so I updated that and my BSOD issues have become less frequent, but they still persist. The most recent crashes blame ntkrnlmp.exe and the reading I've done suggests that ntkrnlmp.exe is most likely a red herring and the actual issue lies elsewhere. I tried running Prime95's Blend Test, but it just caused my computer to BSOD after 10-15 minutes, and all of the tests in the log succeeded. Event viewer lists recent bugchecks as 0x0000003d and 0x0000001a.

    I don't really know where to go from here. Any help would be greatly appreciated.

    BSOD where WinDbg suspects ntkrnlmp.exe Attached Files
      My System SpecsSystem Spec

  2.    23 Aug 2015 #2
    Join Date : Jun 2015
    Posts : 10,446
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Please run MemTest86+ to test your RAM, MemTest86+ tutorial
    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
    Last edited by axe0; 24 Aug 2015 at 12:39.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
WinDBG - Install & Configure
How to Install and Configure WinDBG for BSOD Analysis WinDBG (Windows DeBuGger) is a Microsoft software tool that is needed to load and analyse the .dmp files that are created when a system BSOD's. The latest version of WinDBG allows debugging of...
Solved DPC_WATCHDOG_VIOLATION BSOD, Windbg unable to load symbols
Windows 10 Insider Preview Build 10130 WIN-A82HE7DTDIP-Fri_06_05_2015_172808_86.zip attached PC Specs are in profile :P So I have windbg, I followed the how to install guide (Using both the win8.1 and win10 SDK, both give the same errors,...
BSOD Crashes and Debugging
Solved Need Help with setting up Windbg
I seem to be suffering from a severe lack of knowledge and experience in this area. I am trying to read dump file created by Windows 10 but keep seeing errors about ntoskrnl.exe and symbol errors. I have gone through the tutorial by Golden. I...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:09.
Find Us
Twitter Facebook Google+

Windows 10 Forums