1.    20 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3

    BSOD IRQL less than or equal to error


    Since upgrading from 8.1 to 10 my PC often blue screens with the IRQL less than or equal to error. It appears to happen more often that not if i have sound playing at the time. I have upgraded all of my drivers to the latest ones and even on the sound card tried earlier drivers as well. When i look in the Debug file it always points back to Hal.Dll as the driver that caused the fault.

    if anyone can assist i would be very grateful.
    BSOD IRQL less than or equal to error Attached Files
      My System SpecsSystem Spec

  2.    20 Aug 2015 #2
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,637
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    Your Fireface Firewire soundcard driver has been flagged. It's very old and needs updating, check for an updated version here. If you can't find one uninstall the card for testing purposes.

    *** WARNING: Unable to verify timestamp for fireface_64.sys
    *** ERROR: Module load completed but symbols could not be loaded for fireface_64.sys
    Probably caused by : 1394ohci.sys ( 1394ohci!IsochTx::Release+172 )
    Followup: MachineOwner
    5: kd> lmvm fireface_64
    start             end                 module name
    fffff800`a4f50000 fffff800`a4f72380   fireface_64 T (no symbols)           
        Loaded symbol image file: fireface_64.sys
        Image path: fireface_64.sys
        Image name: fireface_64.sys
        Timestamp:        Fri Nov 27 15:09:44 2009 (4B0FEBB8)
        CheckSum:         0002F63E
        ImageSize:        00022380
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Kaspersky is also causing problems. Uninstall Kaspersky and use native Defender coupled with MalwareBytes.

    Note   Note
    Make sure you uncheck the 'Enable Free Trial' box when installing.

    ffffd000`25108360  fffff800`a38b4b00Unable to load image klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys

    Uninstall Gigabyte App Center, a proven cause of BSODs.

    Free up the startup, Windows only needs the AV to start with it. You have a massive 27 entries in Startup.

    GarminExpressTrayApp  "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"                                                                                                  NT AUTHORITY\SYSTEM           
    OneDriveSetup         C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                                                           NT AUTHORITY\LOCAL SERVICE    
    OneDriveSetup         C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                                                           NT AUTHORITY\NETWORK SERVICE  
    Dropbox               Dropbox.lnk                                                                                                                                                   GUEST1\Tim                    
    Samsung Magician      Samsung Magician.lnk                                                                                                                                          GUEST1\Tim                    
    ISUSPM Startup        C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe -startup                                                                           GUEST1\Tim                    
    swg                   "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"                                                                               GUEST1\Tim                    
    AirVideoServerHD      C:\Program Files (x86)\AirVideoServer HD\AirVideoServerStarter.exe                                                                                            GUEST1\Tim                    
    uTorrent              "C:\Users\Tim\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED                                                                                              GUEST1\Tim                    
    DVSSkypeRecorder      "C:\Program Files (x86)\DVDVideoSoft\Free Video Call Recorder for Skype\skyui.exe" /minimized                                                                 GUEST1\Tim                    
    Spotify               "C:\Users\Tim\AppData\Roaming\Spotify\Spotify.exe" -autostart -minimized                                                                                      GUEST1\Tim                    
    Dropbox Update        "C:\Users\Tim\AppData\Local\Dropbox\Update\DropboxUpdate.exe" /c                                                                                              GUEST1\Tim                    
    GarminExpressTrayApp  "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"                                                                                                  GUEST1\Tim                    
    OneDrive              "C:\Users\Tim\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                                                                                      GUEST1\Tim                    
    Spotify Web Helper    "C:\Users\Tim\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                                                                                                   GUEST1\Tim                    
    GarminExpressTrayApp  "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"                                                                                                  .DEFAULT                      
    GoPro Importer        C:\PROGRA~2\GoPro\Tools\Importer\GOPROI~1.EXE                                                                                                                 Public                        
    StartTranzPortApplet  TranzPortApplet.exe                                                                                                                                           Public                        
    FirefaceTray          fireface.exe                                                                                                                                                  Public                        
    FirefaceMixTray2      TotalMixFX.exe                                                                                                                                                Public                        
    IgfxTray              "C:\Windows\system32\igfxtray.exe"                                                                                                                            Public                        
    HotKeysCmds           "C:\Windows\system32\hkcmd.exe"                                                                                                                               Public                        
    Persistence           "C:\Windows\system32\igfxpers.exe"                                                                                                                            Public                        
    IAStorIcon            "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60  Public                        
    SamsungRapidApp       C:\Program Files (x86)\Samsung\RAPID\CacheFilter\SamsungRapidApp.exe                                                                                          Public                        
    iTunesHelper          "C:\Program Files\iTunes\iTunesHelper.exe"                                                                                                                    Public                        
    NvBackend             "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                                                                                         Public                        
    ShadowPlay            C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart                                                                    Public                        
    RTHDVCPL              "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s                                                                                                          Public                        
    FirefaceMixTray       firefacemix.exe
      My System SpecsSystem Spec

  3.    20 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 3

    Hi thanks for the reply.

    I actually rolled back the driver on the fireface to an original one i knew was solid thinking it might be the newer driver but still does it so will revert that back to the newest. I also only installed gigabyte app after this happened just to help get the latest drivers but will remove this as well.

    i have removed all the startups programs I don't think that are required and paused kaspersky indefinitely and replaced with defender and malware bytes.

    I will report back to see if any of these changes have fixed it.. as its a little intermittent with doing it.

    Thanks for your help so far
      My System SpecsSystem Spec

  4.    20 Aug 2015 #4
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,637
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    You're welcome, keep us posted.
      My System SpecsSystem Spec

  5.    23 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 3

    Quote Originally Posted by Boozad View Post
    You're welcome, keep us posted.

    hi unfortunately its still doing it

    I have followed all your recommendations and hoping you might be able to take another look. I have created a new Debug file.

    Thanks for your time
    BSOD IRQL less than or equal to error Attached Files
      My System SpecsSystem Spec


Similar Threads
Thread Forum
BSOD Kernel Error
I was having issues crashing with Windows 7, and they continue on Windows 10. Link to Win 7 troubleshooting: Random BSOD, no minidump - Windows 7 Help Forums Maybe with a minidump now, we can figure it out! 28299
BSOD Crashes and Debugging
On install getting IRQL error
During the upgrade I get IRQL_Not_equal_or_less error then it restarts and puts my windows 7 back to how it was. Causing me to need to download windows 10 again.
Installation and Setup
BSOD irql not less or equal
Upgraded Win 7 Pro Dell laptop to Win 10 Pro. Screen resolution changed on first win 10 boot and other resolutions greyed out. Windows update says unable to update Intel HD graphics drivers. Downloaded win 10 drivers from Intel site and...
BSOD Crashes and Debugging
BSOD - No particular behaviour - IRQL-NOT_EQUAL_OR_LESS
Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 8/3/2015 12:59:19 AM Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:34.
Find Us
Twitter Facebook Google+

Windows 10 Forums