1.    14 Aug 2015 #1
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,730
    Win 10 Pro (1607)

    Thermal cutout leads to BSOD/restarts until I pull the power cord out

    Hi, HP G60 laptop, occasionally I get a thermal cutout when sthg exceptional is going on.
    When this has happened, I get a BSOD after a restart and get stuck in a restart loop a couple of times and can't boot normally and don't get my boot menu (Win 10 or Safe Mode).

    (Yes, I've tried cleaning the fan and this happened in Win 8.1 too).

    So having upgraded to win 10 I had hoped this might have been solved. It never happened with Win 7 or Vista on hte same laptop, so it seems it's a 'feature' of the automatic repair sequence introduced in Win 8.

    The only way out is to pull the power cord out just after power on, for example, and do a cold boot.

    It's as if some flag is retained forcing Windows into its automatic repair sequence.

    Any thoughts? Thanks.

    Otherwise, all seems (mostly) ok apart from a couple of programs now not finding an audio card since upgrading.
      My System SpecsSystem Spec

  2.    14 Aug 2015 #2
    Join Date : Jul 2014
    San Jose, California
    Posts : 1,870
    Ubuntu14.04x64 MintMate17x64 Win10Prox64

    IMHO, your problem is overheated and by cleaning the FAN is not enough. I don't think it was caused by W8 or W10, maybe in the early day when using W7, Vista, your laptop was not as bad as it is now. If you are confident, you can disassemble the laptop and clean up the inside real good, put some new thermal paste on the CPU. You can search in youtube.com for instruction how to disassemble your Laptop.

    Here's the link: How to take apart a HP G60 laptop - YouTube
    another one: HP G60 take apart video, disassemble, how to open disassembly - YouTube
      My System SpecsSystem Spec

  3.    14 Aug 2015 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,730
    Win 10 Pro (1607)

    Thanks topgundcp, and I quite take your point about heat management, and thanks for the links which I'll look into. Never been brave enough tho' to disassemble sthg I rely on so much.. However it is around 5 years old, and the right thing to do.

    However, what I am particularly curious about here is how it is not possible to get back into a normal boot sequence once I'm in this restart loop without forcing a cold boot in such a dramatic way, and whether anyone else has had this experience. I can certainly say I've never seen the attempt at automatic repair succeed.

    The boot differs from a normal boot in that the boot menu is not presented as usual even from a simple power up. Only when I disconnect power with power on can I then reboot successfully once in that situation.

    However, when all is normal, I can shut down and restart normally.
      My System SpecsSystem Spec


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