blue screen issue

Page 2 of 2 FirstFirst 12

  1. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #11

    All 0x124s denoting a hardware error, but as with most 0x124s they're showing no signs of which piece of hardware is problematic.

    Code:
    BugCheck 124, {0, ffffe00125b25028, be200000, b110a}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00125b25028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000b110a, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    ffffd000`8c60a7f8 fffff800`9949d94f : 00000000`00000124 00000000`00000000 ffffe001`25b25028 00000000`be200000 : nt!KeBugCheckEx
    ffffd000`8c60a800 fffff800`98e69118 : ffffe001`25b25028 ffffe001`24ad1fa0 ffffe001`24ad1fa0 ffffe001`24ad1fa0 : hal!HalBugCheckSystem+0xcf
    ffffd000`8c60a840 fffff800`9949de3c : 00000000`00000728 00000000`00000006 ffffd000`8c60ac30 00000000`00000000 : nt!WheaReportHwError+0x258
    ffffd000`8c60a8a0 fffff800`9949e19c : ffffe001`00000010 ffffe001`24ad1fa0 ffffd000`8c60aa48 ffffe001`24ad1fa0 : hal!HalpMcaReportError+0x50
    ffffd000`8c60a9f0 fffff800`9949e088 : ffffe001`24ad13f0 00000000`00000001 00000000`00000006 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
    ffffd000`8c60aa40 fffff800`9949e2c6 : 00000000`0000000c 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
    ffffd000`8c60aa80 fffff800`9949e450 : ffffe001`24ad13f0 ffffd000`8c60acb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffd000`8c60aab0 fffff800`98d6d67b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd000`8c60aae0 fffff800`98d6d431 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`8c60ac20 fffff800`9947cf5f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd000`8c62a858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalProcessorIdle+0xf
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_cache
    
    FAILURE_ID_HASH:  {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}
    
    Followup: MachineOwner
    ---------
    
    6: kd> !errrec ffffe00125b25028
    ===============================================================================
    Common Platform Error Record @ ffffe00125b25028
    -------------------------------------------------------------------------------
    Record Id     : 01d0d780242cc365
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/15/2015 17:30:58 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00125b250a8
    Section       @ ffffe00125b25180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306e4
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00125b250f0
    Section       @ ffffe00125b25240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : e4 06 03 00 00 08 20 06 - bf e3 be 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe00125b25240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe00125b25138
    Section       @ ffffe00125b252c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 6 Bank 19)
      Status      : 0xbe200000000b110a
      Address     : 0x000000085fcdab00
      Misc.       : 0xbcfe2050881c4086




    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  2. Posts : 7
    windows 10
    Thread Starter
       #12

    I ran prime 95 on cpu torture test for 5 hours no issues so far
      My Computer


  3. Posts : 1,625
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       #13

    Good stuff, proceed with the other tests at your convenience.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:26.
Find Us




Windows 10 Forums