New
#1
Blue Screen of Death When Laptop Is Unplugged
Hello, I am in a bit of a bind.
About 8 months ago I purchased a Lenovo Z50 laptop from Amazon. This has a quad-core AMD A10 processor, and 8 GB of RAM. When I got it, it ran Windows 8. It has worked flawlessly for me, despite all of the my coding projects and virtual machines that I frequently run on it.
However, recently I have upgraded to Windows 10 via the Get Windows 10 applet from Microsoft. The problem is that it consistently crashes with the Blue Screen of Death, with the error code THREAD_STUCK_IN_DEVICE_DRIVER.
Upon further investigation, I found that it crashes whenever it's unplugged. I can boot it fine when it's plugged in, and it will work perfectly without any problems. However, the second it's unplugged (about 3 seconds, to be more precise), it will crash with the Blue Screen of Death. When I try to boot it without it plugged in, it will get to the login screen. From there I can log in, but about 20 seconds later, it will crash.
Further research with the specific error code says that it is generally caused by a faulty graphics card. However, it does not seem like this is the case, because it works fine when it's not on battery power (it seems more likely that there is a problem with the battery, not the graphics card).
I updated all of the drives (including the graphics driver and the drivers for the AC adapter and battery), but it did not solve the problem.
I have not updated the BIOS (even though other articles recommended it), because the laptop is only 8 months old (BIOS probably won't have any critical updates, because it's pretty recent), and I am worried that messing with it might void my warranty or ruin the computer.
I do not have spare cash, so I cannot afford to take it to a professional to look at it. This is why I am posting to this forum.
I attached the requested ZIP file from the Log Collector:
Attachment 30605