win10pc not saving bsod dumps

i scrolled and nothing else is highlighter exept the one picture

Please post new images of:
a) startup an recovery system failure
b) virtual memory/page file

Upload a new V2 into this thread.

Here u go. for fun i tried using bsodviewer. and now there is 0 logs...

For virtual memory:

check the box to Automatically manage paging file size for all drives

reboot to maintain settings

fixed it :) pressed button

Hey again. ive yet to had a bluescreen now, given that i mostly got them while playing games. however i contacted MSI and they say my pc is a barebone, like a copy of theirs? and they are unable to help with bios update. i contacted the site i got it from and they say they dont even have the bios available. could you give any pointers on how to update it?

zbook said:

For virtual memory:

check the box to Automatically manage paging file size for all drives

reboot to maintain settings

MSI created the firmware (BIOS).
They update the BIOS.
They post instructions on the process.
There is no one better than MSI to guide you through the upgrade process.
Please create a new support ticket.

Got another bsod today. it got stuck at 100% and didnt turn of or restart after waiting for 1hour. but using bsodview i saw it had atleast saved it. Got it while watching one video on each monitor. here is new v2 log collection also to regard of msi see theyre reply
Content:
Dear Jonathan ,

The BIOS version used on your laptop is not the same version as what we provided to the regular OEM MSI laptops, which is also the only BIOS version we provide.

As what we advised in the previous reply, since your notebook is a barebone laptop, if you would like to do the BIOS update, please contact the original vendor and check with them to see if they can provide you the updates you need. If you use other BIOS version that is different from what your laptop is currently using, it may affect the function of the laptop.



Thanks & Best Regards,
MSI Notebook Technical Application Department

zbook said:

MSI created the firmware (BIOS).
They update the BIOS.
They post instructions on the process.
There is no one better than MSI to guide you through the upgrade process.
Please create a new support ticket.

1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.

Display Driver Uninstaller Download version 18.0.1.5 (or newer version if available)
Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums

Download Drivers | NVIDIA
Download Drivers | NVIDIA

Code:

Name	NVIDIA GeForce GTX 780M
PNP Device ID	PCI\VEN_10DE&DEV_119F&SUBSYS_10EA1462&REV_A1\4&232044A2&0&0008
Adapter Type	GeForce GTX 780M, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 780M
Adapter RAM	(1,048,576) bytes
Installed Drivers	C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bba38e12711c1078\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bba38e12711c1078\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bba38e12711c1078\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bba38e12711c1078\nvldumdx.dll
Driver Version	24.21.13.9836
INF File	oem17.inf (Section024 section)
Color Planes	Not Available
Color Table Entries	4294967296
Resolution	1920 x 1080 x 60 hertz
Bits/Pixel	32
Memory Address	0xF6000000-0xF70FFFFF
Memory Address	0xC0000000-0xD1FFFFFF
Memory Address	0xD0000000-0xD1FFFFFF
IRQ Channel	IRQ 4294967291
Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMII.INF_AMD64_BBA38E12711C1078\NVLDDMKM.SYS (24.21.13.9836, 16.40 MB (17,200,392 bytes), 7/13/2018 11:50 AM)

Code:

nvlddmkm.sys Sun Jun 24 08:38:02 2018 (5B2FBADA)

Updated nvidia and i get bsod still. Attachment 262288Attachment 262288