1.    07 Aug 2015 #1
    Join Date : Aug 2015
    East Greenbush, NY
    Posts : 4
    Windows 10

    BSOD while gaming VIDEO_TDR_FAILURE (igdkmd64.sys)

    I've been getting BSODs regularly while gaming since I upgraded to Windows 10. The error is VIDEO_TDR_FAILURE (igdkmd64.sys).

    I'm using Intel HD 4600 integrated graphics chipset and I've already updated the drivers to the latest from the Intel site.

    Searching around the web, the only guess I can come up with is that the video card is overheating, but this didn't happen with the same games on the same computer running Windows 8.1.

    I read the BSOD posting rules for this forum, but I'm not comfortable running that program on my computer or uploading a file when I'm not sure what information it contains. Chalk it up as me being paranoid. I am comfortable on the command line or clicking around in Event Viewer if someone wants information via an alternative method.
      My System SpecsSystem Spec

  2.    03 Sep 2015 #2
    Join Date : Jun 2015
    Posts : 10,403
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi Vince,

    I'm very sorry for the delay, there aren't many people in this section.
    Are you still requiring help?
    If so, please use the tool again and upload a new zip file.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec


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