1.    02 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 1
    Windows 10

    BSOD - page_fault_in_nonpaged_area & system_service_exception


    I've just completed a upgrade install of WIndows 10 (Following a clean Windows 7 install onto a new flash drive). There have been no errors during the installation that I have been aware of, however, in the last 24 hours I have seen a couple of Blue Screens.

    PAGE_FAULT_IN_NONPAGED_AREA - I'd been away from the PC for a number of hours, when I came back it had hung with this Blue Screen.

    SYSTEM_SERVICE_EXCEPTION - This occurred during use - using nothing more that a browser at the time.

    The output from BlueScreenView is show below (Does this work with Windows 10?)

    080215-8156-01.dmp 02/08/2015 16:24:16 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffffd001`4280125c 00000000`00000000 fffff801`2b0a3e88 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14d220 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14d220 C:\WINDOWS\Minidump\080215-8156-01.dmp 6 15 10240 280,968 02/08/2015 16:39:51
    080115-10625-01.dmp 01/08/2015 15:16:39 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`4ae35e88 ffffd000`5a1935d0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+14cc20 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14cc20 C:\WINDOWS\Minidump\080115-10625-01.dmp 6 15 10240 376,320 01/08/2015 15:17:39

    I have also attached the output of the diagnostic script as per the instructions.

    I have already tried the memtest86(?) utility to check RAM - this completed one pass without any issues.

    Any advice gratefully received - I'm just dissapointed to be seeing Blue Screens with a new OS. Would be nice to find out what's causing them.

    UPDATE - I have just encountered another BSOD -

    080215-11203-01.dmp 02/08/2015 20:53:24 IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff681`00034090 00000000`00000002 00000000`00000000 fffff803`272de33d ntoskrnl.exe ntoskrnl.exe+14d220 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10240.16393 (th1_st1.150717-1719) x64 ntoskrnl.exe+14d220 C:\WINDOWS\Minidump\080215-11203-01.dmp 6 15 10240 411,136 02/08/2015 20:55:46

    I then came across this thread - BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL (L1C62x64.sys) - Windows 10 Forums - that suggested that Daemon Tools be removed. I have uninstalled as per the instructions in the thread and also installed Malwarebytes. I have run a new dump file - attached.

    Bsod - page_fault_in_nonpaged_area & system_service_exception Attached Files
    Last edited by akirkby; 02 Aug 2015 at 15:40. Reason: Additional information added
      My System SpecsSystem Spec

  2.    31 Aug 2015 #2
    Join Date : Jun 2015
    Posts : 10,425
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi akirkby,

    I'm very sorry for the delay, there aren't many people in this section.
    Are you still requiring help?
    If so, please use the tool again and upload a new zip file.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec


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