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#91
how to access the CMD command prompt? - solution
Hi Nadine61, please follow the steps:
1. do "Alt-Ctrl-Del" (the well knwown action for openinf some Windows controls).
2. click on 'Task Management' (in french: Gestionnaire des tāches)
3. this opens a program.
4. In the menu bar, Choose 'FIle' -- 'Execute a new task'
5. In the popup, enter 'CMD', and flag it as 'Administrator'
6. this opens a black screen Popup (the very old original DOS screen).
7. a cursor is blinking.
Type there the command " SFC /scannow " (respecting the space and the bar).
8. this program is running for some minutes.
This programs is correcting some errors (I don't care which errors).
9. when finished, simply clixk on the cross (X) in the top right corner of the DOS screen.
10. you can also stop the 'Task Management' screen, (cross (X) in the top right corner)
This solution has been proposed for solving the issue in Outhook, that could no longer sent the emails.
Therefore:
11 go back to Outlook, and try to send a mail.
"normally", it should be sent.
It has worked for me.
Have fun with 'TenForums.com' !!!
GNY1950