Can't access Gmail account

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  1. Posts : 7,128
    Windows 10 Pro Insider
       #1

    Can't access Gmail account


    When my email client tried to check my Gmail I was asked for my password. I entered my password and got the prompt to enter the code sent to my cell phone. Nothing is being sent to my phone. I can't find my backup codes to try. Anyone using 2 code verification for their Gmail account? If yes, can you check if your 2 code access is working? Unless Gmail is having a problem I don't understand why I'm not receiving the text with the code.
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  2. Posts : 1,524
    Windows 10 Pro (32-bit) 16299.15
       #2

    Winuser said:
    Anyone using 2 code verification for their Gmail account? If yes, can you check if your 2 code access is working? Unless Gmail is having a problem I don't understand why I'm not receiving the text with the code.
    I have a GMail account where I can get a code sent. Opened a new Private Window in the browser (so it didn't 'recognise' me) and sure enough I had the option to send a text to my phone. The text arrived and it let me log in with no problem.
    However I'm in the UK so various things could be different to where you are.
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  3. Posts : 856
    Windows 10 Pro 21H2 build 19045.2193 Dual Boot Linux Mint
       #3

    Could be an issue with your phone provider?
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  4. Posts : 7,128
    Windows 10 Pro Insider
    Thread Starter
       #4

    I'm getting text messages from my friends. I'm not home at the moment. I'll try again when I get home.
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  5. Posts : 53
    10 Pro FCU
       #5

    This was happening to me about half an hour ago. US, Ohio. I finally got code after asking for it to be resent several times.

    HTH
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  6. Posts : 1,524
    Windows 10 Pro (32-bit) 16299.15
       #6

    Winuser said:
    I'm getting text messages from my friends. I'm not home at the moment. I'll try again when I get home.
    I wonder if being away from home is why GMail is asking for a 2nd code, if it's unusual for you? I've had GMail access (via a mobile phone client) blocked before when using it on an unfamiliar network - I had to log into the website to clear it.
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  7. Posts : 7,128
    Windows 10 Pro Insider
    Thread Starter
       #7

    Datapod said:
    This was happening to me about half an hour ago. US, Ohio. I finally got code after asking for it to be resent several times.

    HTH
    When I got home i tried again. This time I received my code in a few seconds. I guess the problem was on their end.
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  8. Posts : 7,128
    Windows 10 Pro Insider
    Thread Starter
       #8

    DavidY said:
    I wonder if being away from home is why GMail is asking for a 2nd code, if it's unusual for you? I've had GMail access (via a mobile phone client) blocked before when using it on an unfamiliar network - I had to log into the website to clear it.
    I have my gmail account setup for 2 step verification. I was worried because I wasn't receiving a text with my code. It's working again so I guess it was a problem at there end.
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  9. Posts : 7,254
    Windows 10 Pro 64-bit
       #9

    When I opened my tablet, it said that my account had changed so I did the 2 step authentication process.
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  10. Posts : 30,196
    Windows 11 Pro x64 Version 23H2
       #10

    I use the Google Authenticator app.

    Syncs up with Gmail and Outlook.com, very easy to set up and no waiting for codes, they are on your phone by account.
      My Computer


 

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