1. Joined : Aug 2015
    Posts : 121
    Windows 10 Pro
       3 Weeks Ago #1

    Outlook 2016 Manual Email Account Setup, Office 365 option? & Crashes


    Hello Everyone,



    I am setting up my email accounts in Outlook 2016. I always do a manual setup and on my outlook.com email accounts, I use Exchange ActiveSync.





    My questions are this.

    1. What is this new option of selecting Office 365 and when would I use this option?
    2. When I did select the Office 365 option and pressed next my outlook would crash, any fix?
    3. What is the best selection to choose from when setting up my outlook.com account that would be great for automatically syncing with my calendar etc. on outlook.com or apple etc.?


    Thank you very much for any help and assistance.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,107
    Windows 10 Pro
       3 Weeks Ago #2

    Manual setup for outlook.com accounts is absolutely unnecessary, Outlook 2016 does that automatically in a few seconds.

    That being said, if you insist in doing it manually the correct option is Exchange ActiveSync. Office 365 option is for so called workplace email accounts, Azure AD / Office 365 for Business or Enterprise users. You select that option only if your organisation uses Office 365 and you want to set up your workplace email in Outlook 2016.

    Kari
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 121
    Windows 10 Pro
       3 Weeks Ago #3

    Kari said: View Post
    Manual setup for outlook.com accounts is absolutely unnecessary, Outlook 2016 does that automatically in a few seconds.

    That being said, if you insist in doing it manually the correct option is Exchange ActiveSync. Office 365 option is for so called workplace email accounts, Azure AD / Office 365 for Business or Enterprise users. You select that option only if your organisation uses Office 365 and you want to set up your workplace email in Outlook 2016.

    Kari
    Thank you very much Kari. I appreciate your help. I also found some information that I would like to post as I solved the issue. You did confirm the answer. Doing it the automatic way it sets up the email account as a Regular Exchange account. With that said, a regular Exchange account vs ExchangeActiveSync, what would be better to set up as? I heard that an Exchange account is better and had better features. Not sure if correct.

    There is a problem with the setup of email accounts due to the upgrades Microsoft is doing, something like that, and I needed to reconnect my email accounts to Outlook 2016 according to this article.

    Reconnect Outlook 2016 or Outlook 2013 to Outlook.com to fix issues after Outlook.com upgrade - Outlook

    So, now I am able to set my email account to Outlook 2016.

    Thank you again Kari.
      My System SpecsSystem Spec


 


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