windows 10 blocking Google

My wife uses Gmail (as do I) and as of last night she could no longer access her email account. Today it seems that most of the web is blocked. I've checked Zone Alarm firewall and app settings. I can ping gmail.com, microsoft.com and other domains, but cannot access web pages. Web pages seem to freeze as soon as the page calls a Google file - analytics, fonts mainly.

Is Microsoft deliberately blocking Google sites? Or is Google blocking Windows 10 users? Either way, it needs to be resolved. I'm not affected because I use a Mac and can access everything, so my internet connection/network is fine.

Does anybody have any knowledge/suggestions/help to give?

Yours in anticipation

I also have many more probs than I used to using the internet. DNS errors, NO INTERNET errors... sometimes clearing the recent Chrome cache helps. Not necessarily Google alone though.

franko1497 said:

My wife uses Gmail (as do I) and as of last night she could no longer access her email account. Today it seems that most of the web is blocked. I've checked Zone Alarm firewall and app settings. I can ping gmail.com, microsoft.com and other domains, but cannot access web pages. Web pages seem to freeze as soon as the page calls a Google file - analytics, fonts mainly.

Is Microsoft deliberately blocking Google sites? Or is Google blocking Windows 10 users? Either way, it needs to be resolved. I'm not affected because I use a Mac and can access everything, so my internet connection/network is fine.

Does anybody have any knowledge/suggestions/help to give?

Yours in anticipation

Uninstall your ZoneAlarm firewall and test it again, because I'm on Windows 10 latest version and I able to access Google and other Google services with no problem.