1. Joined : Nov 2016
    Posts : 4
    Windows 10
       03 Nov 2016 #1

    live.com email stopped working on both Windows Phone and Outlook 2007


    My live.com email stopped working with my Windows Phone, and Outlook 2007 on Desktop
    Both stopped Sat AM 10/29
    I can still sign into Outlook.com and newer emails are there, but why did it stop loading into my other devices?

    Windows 10 Home 1607 14393.351
      My System SpecsSystem Spec


  2. Joined : Apr 2015
    Posts : 73
    Windows 10 Home x64 and Pro x86
       03 Nov 2016 #2

    Randu,

    There is a guide on what to do at Setting up MS Office Outlook 2007 for Outlook.com pop email [migrated & non-migrated accounts] - Wiki

    This should enable you to use the same account from your phone as well by using the same settings.

    Denis
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 4
    Windows 10
       03 Nov 2016 #3

    Try3 said: View Post
    Randu,

    There is a guide on what to do at Setting up MS Office Outlook 2007 for Outlook.com pop email [migrated & non-migrated accounts] - Wiki

    This should enable you to use the same account from your phone as well by using the same settings.

    Denis
    Denis
    Thanks for your reply
    I went through the steps to add a new exchange account to Outlook 2007
    Entered my live.com address and password... it would mot let me add it there, instructed me to go to the control panel and add new mail account there.
    I did that and it's there, but now I have my roadrunner account in outlook 2007 (which I prefer), and the live.com account in the separate Win 10 mail app.
    Can I get it back into Outlook?? ...or am I now being forced into the new app constraints (don't like the contacts set-up at all)
    Typical MS... "Who cares what the customer wants... this is the new deal"

    Thanks a lot!

    re the phone... I had to reset my Windows Phone; Samsung ATIV-S Neo (i187) 8.1 to get rid of the old Outlook POP account and was able to add it as an Exchange account when it came back up
      My System SpecsSystem Spec


  4. Joined : Apr 2015
    Posts : 73
    Windows 10 Home x64 and Pro x86
       3 Weeks Ago #4

    Randu,

    The link I gave you was written for setting up pop email [but it contains the information for imap as well].

    As I understand it, Outlook 2007 can only handle a single Exchange account. To use more than one you would have to create a new profile [as you were made to do] and would have to switch between profiles to use different email accounts. I think this is awkward so I have stuck with pop instead.

    I think your easiest solution would therefore be to delete the Exchange account you set up then add your email account as pop [or possibly imap].

    There is some guidance on setting up Exchange accounts in
    Outlook 2007 Set up email
    Set up email on an Android phone or tablet - Office Support

    Denis
      My System SpecsSystem Spec


 


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