1. Joined : Aug 2016
    Posts : 8
    windows 10
       25 Oct 2016 #1

    Deleting messages from Windows Live Mail


    I have tried all the normal ways and it still remains. It's driving me mad every time I open the mail. This is in the in-box and I can't even move it anywhere to try and delete it that way. No biggie I know but I really would like to get rid of it.
    Thanks
      My System SpecsSystem Spec


  2. Joined : Apr 2016
    Manchester, U.K.
    Posts : 259
    Windows 10 Pro 64bit
       26 Oct 2016 #2

    I had this problem with my Hotmail account, it turned out that the account had been upgraded to the new sync protocol so couldn't connect to the server to update.
    Which of your accounts is affected? If hotmail then you will have to delete it & recreate it using imap & smtp or if you use calendar & contacts use the inbuilt mail app.
    Post back if you want the new server settings for hotmail, outlook, live,com accounts.
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 8
    windows 10
       26 Oct 2016 #3

    Hi - yes its Windows Live Mail. I can delete every other message except this one!
      My System SpecsSystem Spec


  4. Joined : Apr 2016
    Manchester, U.K.
    Posts : 259
    Windows 10 Pro 64bit
       27 Oct 2016 #4

    If you're using Windows Live Mail as your email client & if the account a Microsoft one then you'll have to delete it & recreate it using these settings:
    IncomingServer name:
    imap-mail.outlook.com
    Port:993
    Encryptionmethod: SSL
    OutgoingServer name:
    smtp-mail.outlook.com
    Port:587
    Encryptionmethod: SSL

    Hth,
      My System SpecsSystem Spec


 


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