1. Join Date : Oct 2016
    Willmar, Minnesota
    Posts : 3
    Windows 10 Home
       12 Oct 2016 #1

    Cannot use links from emails in Outlook, MS Office 2010


    The following message occurs when clicking on any link in an email in Outlook 2010:

    "This operation has been canceled due to restrictions in effect on this comptuer. Please contact your system administrator."

    I am running a stand alone desktop computer in my home. Lenovo All-IN-One touchscreen C40-05, Windows 10, Home, MS Office 2010. I suppose I am the administrator because my wife refused the job and our children are grown and have all left home.

    Removing Chrome and making Edge the default browser before reinstalling Chrome did not help the situation.
    Attached Thumbnails Attached Thumbnails 2016_10_12_23_06_341.png  
      My System SpecsSystem Spec


  2. Join Date : Apr 2015
    Posts : 72
    Windows 10 Home x64 and Pro x86
       12 Oct 2016 #2

    The Microsoft fix is at Hyperlinks are not working in Outlook

    The reference to Outlook is a little misleading, as the description in the section Let me fix it myself makes clear. It is an error in IE that is causing the problem and the problem will appear with the app that you happen to be using when you click on a hyperlink. So you should be alright afterwards.

    Denis
      My System SpecsSystem Spec


  3. Join Date : Oct 2016
    Willmar, Minnesota
    Posts : 3
    Windows 10 Home
       12 Oct 2016 #3

    Failure of Easy Fix


    Try3 said: View Post
    The Microsoft fix is at Hyperlinks are not working in Outlook

    The reference to Outlook is a little misleading, as the description in the section Let me fix it myself makes clear. It is an error in IE that is causing the problem and the problem will appear with the app that you happen to be using when you click on a hyperlink. So you should be alright afterwards.

    Denis
    Hi Denis,
    Thanks for your reply. The reason I did not try the "Fix It Yourself" suggestions are two fold. 1. The instructions state that this fix is for:For Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003.


    I'm running Windows 10 as stated in the original inquiry in this thread and it isn't listed. However, I tried it just now and a message opened saying "This download is not for your operating system. Well, I suppose that is because I am running Windows 10!
    2. When working through the instructions for the "Do it yourself" editing of the registry, the registry for my Windows 10 computer did not have the same items as shown in the instructions so I was forced to quit.

    What else can I try?

    Thanks for your continued help.

    Doug Wilkowske
    Attached Thumbnails Attached Thumbnails Easy Fix Failure.JPG  
      My System SpecsSystem Spec


  4. Join Date : Apr 2015
    Posts : 72
    Windows 10 Home x64 and Pro x86
       13 Oct 2016 #4

    Doug,

    1 About "The reason I did not try the "Fix It Yourself" suggestions are two fold. 1. The instructions state that this fix is for:For Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003" You have misread the instructions. It is the automatic "easy fix" that is only available for those other operating systems.

    2 About "When working through the instructions for the "Do it yourself" editing of the registry, the registry for my Windows 10 computer did not have the same items as shown in the instructions so I was forced to quit" Both the Registry keys referred to in Let me fix it myself Method 2 exist in Windows 10. Do note that the procedure guides you through exporting the first key from a healthy computer so that implies that the key is either corrupt or missing from a computer that exhibits the fault symptoms.

    3 You make no mention of Let me fix it myself Method 1

    Denis
      My System SpecsSystem Spec


  5. Join Date : Oct 2016
    Willmar, Minnesota
    Posts : 3
    Windows 10 Home
       13 Oct 2016 #5

    Try3 said: View Post
    Doug,

    1 About "The reason I did not try the "Fix It Yourself" suggestions are two fold. 1. The instructions state that this fix is for:For Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003" You have misread the instructions. It is the automatic "easy fix" that is only available for those other operating systems.

    2 About "When working through the instructions for the "Do it yourself" editing of the registry, the registry for my Windows 10 computer did not have the same items as shown in the instructions so I was forced to quit" Both the Registry keys referred to in Let me fix it myself Method 2 exist in Windows 10. Do note that the procedure guides you through exporting the first key from a healthy computer so that implies that the key is either corrupt or missing from a computer that exhibits the fault symptoms.

    3 You make no mention of Let me fix it myself Method 1

    Denis
    Hi Denis,
    Yeah, I did mention Let me fix it myself Method 1. It's in number 1 above which is not for W10. The instructions clearly state W10 users should use method 2.

    I chose the wrong sections in regedit the first time, so came to the erroneous conclusion the instructions were not for my current "updated" version of W10. When I read your comments and retried Method 2 for W10 users, it worked! Thanks for pointing me to that.

    The tone of your comments reflects little patience with at home, non-expert users like me. I humbly suggest you adopt a more helpful, understanding approach. We are not all as well versed in "fixing" computer glitches as you. At first reading, I wanted to quit and try another more friendly forum person. After calming down and rereading, I tried it all again. I'm glad I did and I thank you once again.

    Doug
      My System SpecsSystem Spec


 


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