1.    28 Aug 2016 #1
    Join Date : Jun 2016
    Posts : 1,359
    Win10 1607

    Win10 Mail App not Syncing after Outlook Server Change

    Just thought I'd post a note incase others are having issues with the mail App, M$ has quietly changed the Mail App's Server for my old Hotmail Account and the Mail App is no longer connecting to that Hotmail account to sync, has not for 5 days but I hadn't noticed as I am using WLM and accessing it via IMAP instead usually .

    The Server has been switched to eas.outlook.com from bayXXX-m.hotmail.com and won't let me change it back , but so far I have not tried to remove the Account and re-add it as I was hoping it was just a problem on the Server end and M$ would sort it out in a day or two but so far that has not happened. I am guessing all the Email is still accessible on Outlook.com too but personally I don't like WebMail and so far WLM and IMAP isn't an issue.

    My other Hotmail Account on the Bay.Hotmail Servers is still fine BTW.


    Note: bayXXX-m.hotmail ...the XXX number will depend on where you are etc
    Last edited by Kbird; 29 Aug 2016 at 12:34.
      My System SpecsSystem Spec

  2.    29 Aug 2016 #2
    Join Date : Jun 2016
    Posts : 1,359
    Win10 1607

    This morning's error message , I will have to look into more..... will post back with a fix when i find one....

    Click image for larger version. 

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      My System SpecsSystem Spec

  3.    29 Aug 2016 #3
    Join Date : Jun 2016
    Posts : 1,359
    Win10 1607

    OK , Error 0x86000c09 is often found on Mobile Devices by the look as all the advice refers to Phones but following the Advice below , I could see this Desktop listed too , and even though it says Status:Ok it also hadn't sync'd in a week, so I removed it per the instructions along with My old Windows Phone which was also Status Ok but no Sync for a Week . After removing the Phone , I turned it off and restarted it , it immediately resync'd and now shows the Emails per Outlook.com on the Web.

    If like me you have your Mail App Account set to Sync "Everything" this process can take awhile but it appears to be working for it too....still going...

    ***Update: The Mail App kept throwing the Error even though I could see it was sync'd fully until I restarted the Computer.

    1st info found here :

    Reset Exchange ActiveSync (EAS) connections for Exchange, Office 365 and Outlook.com accounts - MSOutlook.info

    and more info found in the pop out above once you look at the "details" for a particular sync.

    Support - Office.com

      My System SpecsSystem Spec


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