1.    06 Aug 2016 #1
    Join Date : Mar 2016
    Posts : 41
    Windows 10

    Immediate crash Opening Outlook 2016

    When starting Outlook 2016, a User Account Control dialog comes up asking for permission to "allow this app to make changes". Clicking OK, causes an immediate crash to desktop and "Outlook has stopped working" message.
    Starting a second time brings up a dialog "do you want to start in Safe Mode". Previously that would also crash with the "Outlook" profile. I created a new clean profile that will allow a restart in Safe Mode, where Outlook works normally.
    I have no idea where to begin in troubleshooting this problem. I'm using Office 16.0.7070,2033. I did find an AppCrash file for the incident. The only part I understood was the reference to MSPST.dll. I will attach the file. Thanks for taking a look at this.
    Immediate crash Opening Outlook 2016 Attached Files
      My System SpecsSystem Spec


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