Duplicate emails in "Sent" folder


  1. Posts : 14
    Win 10
       #1

    Duplicate emails in "Sent" folder


    Hi,

    I am using WLM with Win 10. I have since June 20 switched the account over to IMAP in Hotmail. Just recently every time I send an email it shows in the "SENT" folder twice but it is only received once by the recipient? Does anyone know why this is taking place and what I can do to correct it? I am neve sure the recipient is getting it once or twice which results in me asking to ensure I am not cluttering up their "Inbox".

    Any help on this would be good.

    Thanks
      My Computer


  2. Posts : 244
    Windows 10 Home
       #2

    I'm not sure about Hotmail, I use my Gmail. If for example I install a new email app on my mobile, the app sometimes sets up it's own folders and sometimes they become duplicated in my IMAP account.
    I can go into my Gmail account, then into settings, and untick the folders that I don't want.
    I had two trash folders and had to get rid of one.
    You may have the same sort of thing in Hotmail.
    Here's mine:
    Duplicate emails in "Sent" folder-snip_20161108115213.png
      My Computer


 

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