Mail app not working now


  1. Posts : 3
    Windows 10
       #1

    Mail app not working now


    All of a sudden, the mail app is not synching. I get the usual message that "your Charter accounts are out of date". A box pops up asking for my password which I enter and save, I try to synch again and get the same results- an endless loop. I have run "sfc/scannow" and no issues were detected. Any suggestions?
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Have a look at this tutorial. See if it has anything useful for you.

    Resolve sync issues in Mail and Calendar apps in Windows 10
    https://support.office.com/en-us/art...d-375bdc9c3e34
      My Computer


  3. Posts : 2,552
    Windows 10 Pro 64bit
       #3

    I used to get this with my iCloud account then I recalled that I had two-factor authentication on my Apple account so the email required an app specific password. Don't know whether Charter has a similar thing.
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    Nope. Deleted account and added back, still have the same problem. Tried to delete the app, it wouldn't, and reload but got strange message saying to contact Microsoft, blah blah blah.
    davidhk said:
    Have a look at this tutorial. See if it has anything useful for you.

    Resolve sync issues in Mail and Calendar apps in Windows 10
    https://support.office.com/en-us/art...d-375bdc9c3e34
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    Sorry.
    I am out of ideas.
      My Computer


 

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