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#1
my mail will not work in windows 10
i have had my pc for a year or so and when they updated it or something to that effect, my mail immediately stopped working and will not receive mail. i tried to use other mail servers but they were troublesome as well. the mail server that comes with windows 10 does not work with my msn mail. after much research i found that i need to rename a file called comms to something like Comms-old, i have tried to accomplish this task several times to no avail. every time i try i get an error message saying that the folder is in use and retry the rename or delete. i look at the file and it is to the mail and calendar section. but i have no idea of how to stop the program or how to delete it if it is running somewhere in the background of the pc. lastly i found a alternative to entering the mail set up into the app but sadly it did not work either
i don't know what to do in this perplexing dilemma