Windows Live Mail Keeps Crashing


  1. Posts : 2
    Windows 10
       #1

    Windows Live Mail Keeps Crashing


    Over the last few days Windows Live Mail keeps crashing when trying to send emails. Receiving emails is ok.
    I have used Event Viewer and uploaded the image below. Any help greatly appreciated.

    Windows Live Mail Keeps Crashing-viewer.jpg
      My Computer


  2. Posts : 34
    Windows 10
       #2

    I would start by browsing to c:\\windows\sysWOW64\ and see if the msxm16.dll file is there. The error points to it being missing or damaged.
      My Computer


  3. Posts : 34
    Windows 10
       #3

    Also, you could try running a repair install of Windows Live Mail through the control panel.
      My Computer


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    cflusflwfl said:
    I would start by browsing to c:\\windows\sysWOW64\ and see if the msxm16.dll file is there. The error points to it being missing or damaged.
    Yes the file is there.

    cflusflwfl said:
    Also, you could try running a repair install of Windows Live Mail through the control panel.
    How do you do that?
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    joben1 said:
    Over the last few days Windows Live Mail keeps crashing when trying to send emails. Receiving emails is ok.

    I am presently having issue with my WLM 2012.

    I did a system restore, picking a date I had no such issue as my restore point. It worked.
    System Restore Windows 10

    As to repairing WLM...............
    Go to Programs and Features > right click at Windows Essentials (2011 or 2012 ) > click Uninstall/Change > click Repair.
      My Computer


  6. Posts : 34
    Windows 10
       #6

    Go to control panel, programs, find Windows Live Mail, Click on it and choose the option to repair.



    joben1 said:
    Yes the file is there.



    How do you do that?
      My Computer


  7. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #7

    joben1,
    1 day has gone by.
    What is your current status.
    Still having the same issue or is it resolved ?
    If you have found another way to solve this problem, I would like to know because I am using WLM too, for almost 6 years.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:46.
Find Us




Windows 10 Forums