Outlook 2010 Not Synchronising New Details with MS People Live Account


  1. Posts : 7,860
    Windows 11 Pro 64 bit
       #1

    Outlook 2010 Not Synchronising New Details with MS People Live Account


    I have Outlook 2010 on two PCs and use the Hotmail Connector to synchronise my contacts with my Microsoft Account (people.live.com).

    I can create/delete contacts on any PC and at the web page at people.live.com and these will synchronise across all accounts. However, if I change details of an existing contact on the PC e.g. change the phone number) then this is not synchronised. If I change the details on the web page at people.live.com then the PCs do get updated. Has anyone any advise how to troubleshoot this problem to ensure that changes to contact details in Outlook 2010 are synchronised correctly across all accounts?
      My Computers


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    I think it is a matter of how quickly, or how slowly in this case, the system recognizes the change.

    Suggestion only.
    After making the change as you described, give it a few hours then check if the change has been synchronised.
      My Computer


  3. Posts : 7,860
    Windows 11 Pro 64 bit
    Thread Starter
       #3

    Thanks. I assumed selecting Send & Receive All in Outlook 2010 would synchronise the details since a new contact is synchronised as soon as this update is run.
      My Computers


  4. Posts : 1
    Windows 7
       #4

    davidhk said:
    I think it is a matter of how quickly, or how slowly in this case, the system recognizes the change.

    Suggestion only.
    After making the change as you described, give it a few hours then check if the change has been synchronised.
    Why would we have to wait hours for sync
      My Computer


 

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