Still having problems setting up email account

llanita · 28 Jan 2016

Hi, I am still having problems trying to set up my isp email through windows 10. I know my settings are correct, yet still it says there's a problem.
When I try to sync the account, first it asks me to update the password, which I just did prior to syncing, then after running the sync, nothing loads and it says 'We didn't find anything to show here" and theres a triangle beside my account with an exclamation mark inside it.
When I click on the triangle it opens up again asking me to update the password for that account. Which I do, and I hit save.
So I click on Sync, and the cycle begins all over again.
I have deleted the account and re-entered it again, with no success

RolandJS · 28 Jan 2016

As crazy as this sounds, try this: download the free version of eM Client 6; install it; under New Account -- type in what little it will ask you for as it rolls onward. It usually succeeds in getting an email account operational. If successful, you can "copy" from its email account tabs the information you need for the email program of your choice. I've done that once or twice.