Cannot send mail from Outlook 2007 after upgrade

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  1. Posts : 53
    windows 10
       #1

    Cannot send mail from Outlook 2007 after upgrade


    Yesterday I installed the win10 "November major upgrade" to my Win10 system. I upgraded to Win10 couple of months ago from Win7. There were some problems then but I managed to fix them. After yesterday's upgrade some of the problems reappeared. I had hard time to recall HOW I fixed it couple of months ago, but this one I just cannot get over:
    When trying to send mail from Outlook 2007, this error appears: :Error 452.4.1.0 Policy violation . Your host xxx.xxx.xxx.xxx has no valid reverse DNS.: and mail resides in the "to be sent" folder. No need to say that before upgrade all worked OK and that this cannot be real error, because I can send mails from the same LAN via other devices. It seems that the upgrade changed something. The inability to send e-mail costs me lot of money and I need this to be solved asap.
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Have you tried going to Programs and Features > right click at Microsoft Office 2007 > click CHANGE > click Repair ?
    If that does not fix anything, consider Uninstall > Reinstall option.
      My Computer


  3. Posts : 53
    windows 10
    Thread Starter
       #3

    davidhk said:
    Have you tried going to Programs and Features > right click at Microsoft Office 2007 > click CHANGE > click Repair ?
    If that does not fix anything, consider Uninstall > Reinstall option.
    No such entries in my Programs and Features
      My Computer


  4. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    Roman Krejci said:
    No such entries in my Programs and Features
    Did you install MS Outlook 2007 as a standalone ?
    Your Program and Features has to have a listing of the program.
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    Are we talking about the same program ?
    I am assuming you mean Microsoft Office Outlook 2007. Yes ?
    Or, are you using Outlook.com which is a free web-based email program.
      My Computer


  6. Posts : 53
    windows 10
    Thread Starter
       #6

    davidhk said:
    Did you install MS Outlook 2007 as a standalone ?
    Your Program and Features has to have a listing of the program.
    Office 2007 was preinstalled on my comp when I bought it. I also have some legacy installations of programs that are parts of different versions of Office. Program and Features lists Office 2000 (I have only Access installed from 2000 ver) . It does not list Office 2007. Anyway - all worked OK until yesterday.
      My Computer


  7. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #7

    RE : Office 2007 was preinstalled on my comp when I bought it.

    How long ago ?
    I find it odd that Office 2007 was given away free, unless it was a "trial" version.
    Even then, it should be listed in Programs and Features. It HAS to be.
    Something does not add up.
    Microsoft Office has never been free.
      My Computer


  8. Posts : 53
    windows 10
    Thread Starter
       #8

    I paid for the Office 2007 and the manufacturer preinstalled it for me. In 2009 I think
      My Computer


  9. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #9

    Roman Krejci said:
    I paid for the Office 2007 and the manufacturer preinstalled it for me. In 2009 I think
    It makes even less sense. You bought a retail version, manufacturer installed it for you, and yet it does not show up in Programs and Features ?
    That's impossible. All programs installed must be listed in Programs and Features.

    Well, you do have the product key of Office 2007 do you ?
      My Computer


  10. Posts : 53
    windows 10
    Thread Starter
       #10

    It's easily possible. And Programs and Features lists Office 2000 from which Installed only Access.
    Anyway, the REAL problem is what caused Outlook 2007 to stop sending mails.
      My Computer


 

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