1.    29 Nov 2015 #1
    Join Date : Oct 2015
    Posts : 17
    windows 10

    Virgin.net email provider ceasing to exist.

    Two things have recently happened
    1/ just had my W10 auto upgrade and all is working well.
    2/ found out that my email provider virgin.net is ceasing to exist.

    I'm running this email through windows live mail and all seems to be working well.
    I have always used windows for my email and would like to continue doing that but how do I move all my historical emails over to a new provider before Virgin stop/cancel their product.
    If I take their BB they will move me over to their email client free of charge keeping all my stored emails, but if not it seems I will lose all ability to see them anymore.

    I've had this email address for over 20 years and have some very important emails I don't want to lose.

    I can see under file there is import / export options and initially I have exported all my emails to a folder on my desktop so I've got them.
    Once I have chosen a new email tag is it just a case of importing them back into there and also letting everyone know my new tag and changing all my email site tags too.
    What a pain.

      My System SpecsSystem Spec

  2.    01 Dec 2015 #2
    Join Date : Oct 2015
    Posts : 17
    windows 10

    H E L L O ooo000OO.

    Does anybody have a helpful few words or questions on my above post.

      My System SpecsSystem Spec

  3.    01 Dec 2015 #3
    Join Date : Mar 2015
    Posts : 85
    Windows 10 Pro x64


    I guess you have had one of the virgin free email accounts they are now discontinuing? That's rather unfortunate. When I moved email providers, what I did was

    1) Create new email account (I recommend Gmail or Outlook.com , any other free service will be a crapfest)
    2) If you are planning on using this with Windows Live Mail, add it into there using IMAP

    3) Drag and drop all emails from the old account into the new account's folders through Windows Live Mail

    Yes, it really is that simple. Hope this helps.
      My System SpecsSystem Spec

  4.    01 Dec 2015 #4
    Join Date : Jul 2015
    Posts : 427
    Windows 10 Pro 64-bit

    Are you using a Virgin email client then? Either way you must be able to copy the data into a new client.

    Most important thing to do is to email your address book (using BCC) with your new address.
      My System SpecsSystem Spec

  5.    01 Dec 2015 #5
    Join Date : Oct 2015
    Posts : 17
    windows 10

    Thanks gents I'll try that.
    I did get back in touch with Virgin and they are now saying it will just be the address that will cease to pass on any emails but all my historical emails will continue to exist in my Windows Live Mail and not disappear as they first said.

    I hope that is right as all I now need to do is just create an email address in say Gmail or similar and replace it as my main address on all the visited sites that may need to contact me.

    Thanks again gents most helpful.
      My System SpecsSystem Spec

  6.    02 Dec 2015 #6
    Join Date : Jul 2015
    Posts : 427
    Windows 10 Pro 64-bit

    This is why I always advise my clients to register a domain and use an associated email address.
      My System SpecsSystem Spec

  7.    02 Dec 2015 #7

    as nigelmercier said , register a cheap domain and then it won't matter WHO you have an email address with , you can just re-direct the email to any provider and nobody will ever know the difference.

    I use Domains, Hosting, Email, Dedicated Servers, & Cloud | Fasthosts , they're cheap , reliable and support is great , mailbox redirects are really easy to configure too.
      My System SpecsSystem Spec

  8.    02 Dec 2015 #8

    You don't need to buy a domain, just make sure you use a reliable product like gmail. As mentioned above, try and import your emails and contacts into gmail. I am unfamiliar with the way Virgin do things so can't help with the specifics.
      My System SpecsSystem Spec

  9.    02 Dec 2015 #9
    Join Date : Oct 2015
    Posts : 17
    windows 10

    Thanks again all.
    I've had the virgin.net email since I started BB, in the days of dial-up and always thought I OWNED THE ADDRESS and it would follow me. A bit nave on my part but after 30+ years I believed that to be the case.

    I shall follow the guide lines given above to make sure that can't happen again.

    Best and a early Merry Christmas too.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Homegroup displays more machines than now exist
I have a small network of computers and Homegroup is working a little to well. The network has had to have some changes, machines converting to W10 and changing names. The problem is there does not seem to be a way to refresh the Homegroup list of...
Network and Sharing
Device Association Framework Provider host
McFee detects programs wanting access. How do I know if the above request is Windows 10 related and how do I know if it is safe to allow access?
Windows Updates and Activation
WMI Provider host (WmiPrvSE.exe) uses alot of CPU when playing games.
What is the use of this program and can I make it use less CPU? I heard people saying that a virus can cause this but thats only when idle.. (it only uses around 2.2% on idle) when I fire up a game it jumps up to around 14-30% usage.
Software and Apps
Mail App can't work with my IMAP provider
There is no way in the Mail App to explicitly specify a username for an email account - I guess it just assumes it's whatever is in front of the @ sign in the email address. However, my ISP uses the entire email address as the username for accessing...
Browsers and Email
For a virgin install, here's a few things I've done
One of the problems with a virgin install vice upgrading is you have to install all those apps, and what about those modern UI apps and their data?? I got a utility called 'window 8 app data backup' or something very close to that title. I...
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:50.
Find Us
Twitter Facebook Google+

Windows 10 Forums