Cannot use keyboard in any browser

We just updated our windows 7 laptop with windows 10. When we open Edge or Chrome, we cannot use keyboard to type anything either in search window or address bar. Browsers are also very slow to respond or freeze. Any idea what is happening? We can type in control panel search box so keyboard seems to be working.. I am using different machine to post this message. Any help appreciated. Thanks,

detguy said:

We just updated our windows 7 laptop with windows 10. When we open Edge or Chrome, we cannot use keyboard to type anything either in search window or address bar. Browsers are also very slow to respond or freeze. Any idea what is happening? We can type in control panel search box so keyboard seems to be working.. I am using different machine to post this message. Any help appreciated. Thanks,

As a diagnostic can you open Internet Explorer and type? Go to Apps, scroll to the Ws, find Windows Accessories and click on Internet Explorer. I tend to right-click it an choose Pin to Start and Pin to Taskbar, simpler to use for some things.

Thanks for the feedback. Yes, I am able to open and type in Internet Explorer, but still not in Chrome or Edge. They just freeze the moment we open and try to type. Do we have to reinstall them, will that help?

Just realized IE too is not working properly. I am able to type in address bar, but not in google search window or email login. We have firefox browser that too is not working. Don't know what settings are messed up. Let us know if anybody has any clue... Thanks for your time.