Automatically Starting Email Client

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  1. CJW
    Posts : 335
    10 Pro. 64Bit
       #1

    Automatically Starting Email Client


    I thought I found the problem, but I did not.

    1. Even though I had 'Automatically launch BlueMail on Windows Startup' set to 'Disabled' in BlueMail's Settings
    2. & I did not have BlueMail listed under the 'Startup' tab in the Windows System Configuration
    3. & BlueMail was not listed under any 'Run' commands in the Windows Registry

    When BlueMail was updated on March 22nd to Version 1.140.25, Build 16143, either BlueMail or Windows automatically added BlueMail under the Windows Registry Key: Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    1. I removed BlueMail from the Windows Registry Key above on March 30th
    2. BlueMail is still set to 'Disabled' in BlueMail's 'Automatically launch BlueMail on Windows Startup'
    3. BlueMail is still not listed under the 'Startup' tab in the Windows System Configuration

    But once I started the computer today, BlueMail automatically started & is again listed under the Windows Registry Key:
    Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    I'm not sure if this is happening due to a BlueMail code or Windows code (more likely), but I would like some help w/stopping this problem.
      My Computer


  2. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Bluemail's site says this:
    https://bluemail.me/help/disable-autostart/
    It's obscure to me- maybe it means something in the context of the program.

    This gives an interesting further clue- scroll down to see the registry key that looks as if it's relevant.
    https://answers.microsoft.com/en-us/...f-7d013aa8f0e4

    - also suggests this program doesn't uninstall cleanly.

    You can find (as in search for) all occurrences of all startups using Autoruns (free from MS) - this offers checkbox enable/disable and the ability to delete occurrences.

    It may be that the program reinstates any startup that's deleted when run.

    I use a program that detects attempts to add startups and offers the option to block that.
    Last edited by dalchina; 3 Weeks Ago at 03:33.
      My Computers


  3. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #3

    The 1st link you gave is BlueMail's setting: 'Automatically launch BlueMail on Windows Startup', which I've always set to 'Disabled'.

    The 2nd link you gave is also shown in my Registry:

    Automatically Starting Email Client-bluemail-registry-key.jpg

    There are also a few (over 6) entries of "me.blueone.win" in the Registry.
    But I don't know if I should mess with them. None of them are Run commands.

    I did use Autoruns & only found 1 instance:
    Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run - me.blueone.win
    And I've deleted that entry multiple times, but it keeps coming back.

    I've emailed Blix, Inc. about this & hope they will give me a clue as to why this keeps happening.
      My Computer


  4. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    And thank you for your reply.

    You could perhaps change permissions on that key so it is not writeable.

    if this is happening due to a... or Windows code (more likely)
    Whyever would you want to blame Windows for causing a 3rd party program to start up?

    Again note:
    I use a program that detects attempts to add startups and offers the option to block that.
      My Computers


  5. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #5

    You could perhaps change permissions on that key so it is not writeable.
    I don't understand, what permission do I change?

    Whyever would you want to blame Windows for causing a 3rd party program to start up?
    I went through BlueMail's settings & 'Automatically launch BlueMail on Windows Startup' is set to 'Disabled'
    Also, Autoruns only finds the 1 BlueMail Run command in the Registry.

    I use a program that detects attempts to add startups and offers the option to block that.
    What is the program you use? I wonder if it will help me in locating my problem.
      My Computer


  6. Posts : 2,151
    Windows 11 Pro (latest update ... forever anal)
       #6

    CJW said:
    I went through BlueMail's settings & 'Automatically launch BlueMail on Windows Startup' is set to 'Disabled'
    Also, Autoruns only finds the 1 BlueMail Run command in the Registry.
    Still, I suspect this is not a Windows fault/problem. Obscure 3rd party software often have multiple nefarious ways of getting around Windows control by introducing their own covert methods (e.g. such as starting up) and quite often their settings entries (installed program names/folders, registry) involve similarly obscure names not readily identifiable with the product name (e.g. for Bluemail, search registry et al for entries [/GemAI/], just as one possible example)
      My Computers


  7. Posts : 2,151
    Windows 11 Pro (latest update ... forever anal)
       #7

    CJW said:
    I went through BlueMail's settings & 'Automatically launch BlueMail on Windows Startup' is set to 'Disabled'
    Also, Autoruns only finds the 1 BlueMail Run command in the Registry.
    Still, I suspect this is not a Windows fault/problem. Obscure 3rd party software often have multiple nefarious ways of getting around Windows control by introducing their own covert methods (e.g. such as starting up) and quite often their settings entries (installed program names/folders, registry) involve similarly obscure names not readily identifiable with the product name (e.g. for Bluemail, search registry et al for entries GemAI and/or Blix, just as one possible example)
      My Computers


  8. CJW
    Posts : 335
    10 Pro. 64Bit
    Thread Starter
       #8

    Hopefully, Blix (the owners of BlueMail) will get back to me soon with some helpful information as to why their email client keeps acting this way.

    I've searched the registry multiple times. There are multiple entries of me.blueone.win, but I can only find 1 that is listed under a Run command; which I keep deleting.
      My Computer


  9. Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    You could perhaps change permissions on that key so it is not writeable.
    I don't understand, what permission do I change?
    Registry permissions. With due care.
    How? Google can help.. e.g.

    Apply permissions to a Windows registry key - Sophos

    What is the program you use? I wonder if it will help me in locating my problem.
    Hibit Startup Manager (free)

    This can do more than just detect new attempts to add startups and may even list the Bluemail one for you.
    Example of popup when I attempted to add a startup:
    Automatically Starting Email Client-1.jpg

    Note how you can create a rule to permanently block an offender.
      My Computers


  10. Posts : 1,211
    Windows 10
       #10

    Use autoruns and or msconfig and check for services that are set to run at startup. I know you checked using autoruns

    Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    This registry location is for startup items but i don't think it effects services.

    - check msconfig filter hide ms services and see if there is anything for blueemail enabled
    - check in actual services for services that are set to run automatically for blue email, set them to manual
    - check in scheduled tasks to see if there is a run task at logon for blueemail

    you should be able to check all this from autoruns or you can go to the relative places on the computer and check.
      My Computer


 

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