Windows 10 hangs when using Microsoft Edge

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  1. Posts : 3
    Windows 10
       #11

    jds63 said:
    64BIT 0R 32BIT because i see a driver for this on NVIDIA's site from Aug.24 2015 ?

    Choose 64 bit if OS is instead before downloading http://www.nvidia.com/download/index.aspx
    thanks for reply to my problem, yes I am 64-bit.

    I checked NVIDIA support and I found this link Drivers | GeForce

    ...for Windows 10 driver for my graphics card GeForce 9600M GT

    I dicided to extract the file to check the extracted folder on C: drive...

    C:\NVIDIA\DisplayDriver\341.81\Win8_WinVista_Win7_64\International\setup.exe

    ... I noticed folder name was Win8_WinVista_Win7_64 so looks like it will be good for windows 7 as well ??

    so I decided to execute the setup.exe file to see, but I get error...

    NVIDIA Installer cannot continue
    The graphics driver could not find compatible graphics hardware


    so not sure what is wrong with my graphics card.

    I am still getting the microsoft message when I click on the upgrade icon in system tray...

    This pc can't run windows 10 because display manufacturer hasn't made your display compatible with Windows 10.

    do you think I can still upgrade to Windows 10 using the media creation tool, then update driver afterwards?

    EDIT: I also downloaded GeForce_Experience_v2.5.14.5.exe which is a tool to keep driver up to date, and when I run it, I get message...

    Sorry, GeForce Experience could not find a driver for this PC. visit nvidia.com/drivers for the latest driver updates.

    Any idea what might be wrong?

    EDIT2: I opened Device Manager and tried update driver and pointed to C:\NVIDIA\ and get message The best driver software for your device is already installed.

    So looks like my current driver is ok, so just wondering if you think I can still upgrade to Windows 10 using the media creation tool, then update driver afterwards? as I'm still getting message pc can't run windows 10 because display manufacturer hasn't made your display compatible with Windows 10.
    Last edited by hughparker1; 09 Sep 2015 at 08:31.
      My Computer


  2. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #12

    hughparker1 said:
    thanks for reply to my problem, yes I am 64-bit.

    I checked NVIDIA support and I found this link Drivers | GeForce

    ...for Windows 10 driver for my graphics card GeForce 9600M GT

    I dicided to extract the file to check the extracted folder on C: drive...

    C:\NVIDIA\DisplayDriver\341.81\Win8_WinVista_Win7_64\International\setup.exe

    ... I noticed folder name was Win8_WinVista_Win7_64 so looks like it will be good for windows 7 as well ??

    so I decided to execute the setup.exe file to see, but I get error...

    NVIDIA Installer cannot continue
    The graphics driver could not find compatible graphics hardware


    so not sure what is wrong with my graphics card.

    I am still getting the microsoft message when I click on the upgrade icon in system tray...

    This pc can't run windows 10 because display manufacturer hasn't made your display compatible with Windows 10.

    do you think I can still upgrade to Windows 10 using the media creation tool, then update driver afterwards?

    EDIT: I also downloaded GeForce_Experience_v2.5.14.5.exe which is a tool to keep driver up to date, and when I run it, I get message...

    Sorry, GeForce Experience could not find a driver for this PC. visit nvidia.com/drivers for the latest driver updates.

    Any idea what might be wrong?

    EDIT2: I opened Device Manager and tried update driver and pointed to C:\NVIDIA\ and get message The best driver software for your device is already installed.

    So looks like my current driver is ok, so just wondering if you think I can still upgrade to Windows 10 using the media creation tool, then update driver afterwards? as I'm still getting message pc can't run windows 10 because display manufacturer hasn't made your display compatible with Windows 10.
    Your Welcome !
    First link you provided from GeForce is the same Windows 10 driver as the one i posted just before you, except not knowing bit of OS. Yes, if you choose either Windows 10 64bit or Windows 8.1 or 7 all using the same driver 341.81.

    From what i found your NVIDIA card has a Tesla GeForce GPU and this article shows it should be now compatible with Windows 10, go all the way down this list to White area shown Tesla Geforce, there you will find your model.
    http://nvidia.custhelp.com/app/answers/detail/a_id/3710/~/which-nvidia-gpus-are-supported-in-windows-10%3F


    Your specs here are showing you have Windows 10, but your first post in this thread you have not upgraded because of this.
    So can't understand why you would get this message trying to install this driver, unless it's because might be differences in some way with this driver if using it on Windows 8.1 or 7 and it states Windows 10 even though it shows for all of those OS's
    Might be the case of Hardware ID see an article here https://forums.geforce.com/default/t...re-installer-/

    " NVIDIA Installer cannot continue The graphics driver could not find compatible graphics hardware "

    I am not sure if upgrade will let you proceed if you keep getting this message now, i am not sure what backup you have from old OS in case anything goes wrong (disc or image). As need to upgrade first before doing a clean install.

    What exact driver for this card is on there now working fine ? Do not bother with the GeForce Experience now, yes used for updating and setting optimal settings for games, but not useful at this point.

    Mean my guess is as good as yours right now if will go o.k. with upgrade and then upgrading the drivers to Windows 10. As said before is all backed up on system in case of, was other OS preinstalled or did you have a disc ? These kind of plans should always be done before attempting any upgrade or OS change.

    Other thing is can try a better app to clean up old drivers to install new drivers may help you. With NVIDIA i always choose Clean custom install removing the old, but this software may help more. Some here swear by this http://www.guru3d.com/files-details/...-download.html
      My Computer


  3. Posts : 3
    Windows 10
       #13

    jds63 said:
    Your Welcome !
    First link you provided from GeForce is the same Windows 10 driver as the one i posted just before you, except not knowing bit of OS. Yes, if you choose either Windows 10 64bit or Windows 8.1 or 7 all using the same driver 341.81.

    From what i found your NVIDIA card has a Tesla GeForce GPU and this article shows it should be now compatible with Windows 10, go all the way down this list to White area shown Tesla Geforce, there you will find your model.
    http://nvidia.custhelp.com/app/answers/detail/a_id/3710/~/which-nvidia-gpus-are-supported-in-windows-10%3F


    Your specs here are showing you have Windows 10, but your first post in this thread you have not upgraded because of this.
    So can't understand why you would get this message trying to install this driver, unless it's because might be differences in some way with this driver if using it on Windows 8.1 or 7 and it states Windows 10 even though it shows for all of those OS's
    Might be the case of Hardware ID see an article here https://forums.geforce.com/default/t...re-installer-/

    " NVIDIA Installer cannot continue The graphics driver could not find compatible graphics hardware "

    I am not sure if upgrade will let you proceed if you keep getting this message now, i am not sure what backup you have from old OS in case anything goes wrong (disc or image). As need to upgrade first before doing a clean install.

    What exact driver for this card is on there now working fine ? Do not bother with the GeForce Experience now, yes used for updating and setting optimal settings for games, but not useful at this point.

    Mean my guess is as good as yours right now if will go o.k. with upgrade and then upgrading the drivers to Windows 10. As said before is all backed up on system in case of, was other OS preinstalled or did you have a disc ? These kind of plans should always be done before attempting any upgrade or OS change.

    Other thing is can try a better app to clean up old drivers to install new drivers may help you. With NVIDIA i always choose Clean custom install removing the old, but this software may help more. Some here swear by this http://www.guru3d.com/files-details/...-download.html
    Thanks again for reply, it is much appreciated. I think I will remove the display driver using Display Driver Uninstaller DDU, and then install new driver to see if that works. I will create an image backup using Acronis before I attempt to do this.

    Then I will see if the Windows 10 upgrade message goes away. If not then I will use the media creation tool so I don't have any problems with Windows 10 activation. I just hope the upgrade process allows me to proceed, and the earlir message doesn't prevent me from upgrade.

    Thanks again for providing this valuable information for my problem.

    regards, Hugh
      My Computer


  4. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #14

    hughparker1 said:
    Thanks again for reply, it is much appreciated. I think I will remove the display driver using Display Driver Uninstaller DDU, and then install new driver to see if that works. I will create an image backup using Acronis before I attempt to do this.

    Then I will see if the Windows 10 upgrade message goes away. If not then I will use the media creation tool so I don't have any problems with Windows 10 activation. I just hope the upgrade process allows me to proceed, and the earlir message doesn't prevent me from upgrade.

    Thanks again for providing this valuable information for my problem.

    regards, Hugh
    Your most welcome !! Try that uninstaller, when doing NVIDIA Driver installation again, select Custom Install do not take the GeForce Experience for now and also check below to Remove older drivers, i always do it this way, just keep a backup of older drivers on a external device in case.

    Doing upgrade from the downloaded files won't be much different then creating a disc to do it, except have the disc for future use, repair and clean install. As i was not sure if you had a disc for old OS. Sometimes clean install will give you less issues afterwards when done, but you first have to do the upgrade. Had this issue with a tablet said Intel Graphics accelerator was not compatible, but still have not decided to try that on it.
      My Computer


  5. Posts : 6
    Windows 10
    Thread Starter
       #15

    hughparker1 said:
    I noticed you mentioned you have an nVidia GeForce 9600M GT,

    I have a SONY VAIO VGN-AW11Z which has same graphics but I have been told by Microsoft I can't upgrade to Windows 10... get message...

    this pc can't run windows 10, NVIDIA GeForce 9600M GT

    It says vendor does not have a compatible driver, so I wondered how you managed to do your upgrade

    any help would be appreciated


    Hi. Sorry for the late answer....

    If you still need it, here are the instructions:

    8.16.11.8867 WHQL

    1. Download the driver from here: http://www.mediafire.com/download/3s...67_win7x64.exe

    2. Unpack it

    3. Install driver manually from the .inf by going to Device Manager, right-click on the Graphics Card, 'Update driver software...', then 'Browse my computer for driver software' and then pointing to the .inf inside the driver's folder. (You can also clic on 'Let me pick from a list of device drivers on my computer', and then on 'Have disk' and select there the .inf of the driver)


    Let me know if it works for you!

    thank you!
      My Computer


  6. Posts : 6
    Windows 10
    Thread Starter
       #16

    About my main topic (my computer hanging when using Microsoft Edge), as an update i can say:

    It keeps happening... and I still haven't rooted a solution....

    For example today the system freezed at 22:54, and I had to manually reset the computer by long pressing the power button. After booting again this is something I've found in the event viewer:

    Error 12/09/2015 22:56:38 EventLog 6008 Ninguno
    El cierre anterior del sistema a las 22:30:32 del ‎12/‎09/‎2015 resultó inesperado.

    Advertencia 12/09/2015 22:54:55 User32 1073 Ninguno
    El intento del usuario VAIO\emula de reiniciar o apagar el equipo VAIO produjo un error

    Error 12/09/2015 22:54:41 Service Control Manager 7009 Ninguno Se agotó el tiempo de espera (30000 ms) para la conexión con el servicio Sincronizar host_Session1.

    Error 12/09/2015 22:54:41 Service Control Manager 7009 Ninguno Se agotó el tiempo de espera (30000 ms) para la conexión con el servicio Almacenamiento de datos de usuarios_Session1.

    Error 12/09/2015 22:54:41 Service Control Manager 7032 Ninguno El Administrador de control de servicios intentó realizar una acción correctora (Reiniciar el servicio) después de la terminación inesperada del servicio Almacenamiento de datos de usuarios_Session1, pero ocurrió el siguiente error:
    Ya se está ejecutando una instancia de este servicio.

    Error 12/09/2015 22:54:31 Service Control Manager 7031 Ninguno
    El servicio Acceso a datos de usuarios_Session1 terminó inesperadamente. Esto se ha repetido 1 veces. Se realizará la siguiente acción correctora en 10000 milisegundos: Reiniciar el servicio.

    Error 12/09/2015 22:54:31 Service Control Manager 7031 Ninguno El servicio Almacenamiento de datos de usuarios_Session1 terminó inesperadamente. Esto se ha repetido 1 veces. Se realizará la siguiente acción correctora en 10000 milisegundos: Reiniciar el servicio.

    Error 12/09/2015 22:54:31 Service Control Manager 7031 Ninguno
    El servicio Datos de contactos_Session1 terminó inesperadamente. Esto se ha repetido 1 veces. Se realizará la siguiente acción correctora en 10000 milisegundos: Reiniciar el servicio.

    Error 12/09/2015 22:54:31 Service Control Manager 7031 Ninguno
    El servicio Sincronizar host_Session1 terminó inesperadamente. Esto se ha repetido 1 veces. Se realizará la siguiente acción correctora en 10000 milisegundos: Reiniciar el servicio.

    I'll keep looking for the cause...

    Any ideas?

    thank you!
      My Computer


  7. Posts : 1
    windows 10
       #17

    Yes I experience windows 10 hangs when I am typing emails on Yahoo and Outlook and it just did while I was typing now, and a little blue circle rotates for several seconds and after clicking the mouse a few times(usually I hit it harder and harder) it allows me to type again. It takes along time to type anything. It is much harder on Yahoo than Outlook,maybe they want me to dump Yahoo and only use Outlook????????? Any suggestions.(I tried that sfc/scannow and it didn't do anything) Thanks in advance for any help.
      My Computer


 

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