IE 11 not loading, how can I reinstall it?

I'm having the same issue and the same error codes in the Event Log. Were you able to find a solution?

Thanks!

Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?

Andre

Do you use EMET?

It is incompatible with IE11 unless you turn off EAF and results in the exact same error.



Other than that you could try to un-install and re-install IE11 in Windows Features

halasz said:

Do you use EMET?

Other than that you could try to un-install and re-install IE11 in Windows Features

I don't think I have EMET installed, unless an automated Windows update added it. I can't see in in the programs list anyway.

I have already tried turning IE off and back on within the Windows Features list (with reboots between) but although it's present in the programs list it fails to run. Tried the 32 and 64 bit exes directly too.

Andre

I've also tried uninstalling a million things and reinstalling my video driver. No luck. Here's my WER log:

Code:

Version=1
EventType=APPCRASH
EventTime=130838180196071623
ReportType=2
Consent=1
UploadTime=130838180196853182
ReportIdentifier=f34cfe69-4094-11e5-9bce-485b394d118b
IntegratorReportIdentifier=a1cd0b33-8e59-4f6c-813f-4b80c8e5f5b8
NsAppName=iexplore.exe
Response.BucketId=c7e54b6f5aa603722c0af5acb5d8ea37
Response.BucketTable=4
Response.LegacyBucketId=120296648913
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iexplore.exe
Sig[1].Name=Application Version
Sig[1].Value=11.0.10240.16412
Sig[2].Name=Application Timestamp
Sig[2].Value=55b99d3f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10240.16430
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=55c59f92
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000025ba4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Internet Explorer\iexplore.exe
UI[3]=Internet Explorer has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Internet Explorer\iexplore.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\shcore.dll
LoadedModule[9]=C:\WINDOWS\system32\combase.dll
LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[11]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[12]=C:\WINDOWS\system32\sechost.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[14]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[15]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\IEFRAME.dll
LoadedModule[18]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
LoadedModule[20]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[21]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[22]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
LoadedModule[26]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_f41f7b285750ef43\comctl32.dll
LoadedModule[27]=C:\Program Files\Internet Explorer\IEShims.dll
LoadedModule[28]=C:\WINDOWS\system32\comdlg32.dll
LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Internet Explorer
AppPath=C:\Program Files\Internet Explorer\iexplore.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=3FACC7517DCB685E53A453AD55C2B19D

andrewilley said:

Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?

Andre

Hi
Did you get this fixed? I've tried removing it and adding it back to windows features, and resetting it - not worked so far.
Same as you, I need it for work applications.

Simon

No, still not got it working.

This is one factor that is preventing me from upgrading my other PCs at the moment, as until I know I have IE available on at least one machine (doesn't really matter which one) I can't risk it.

Andre

No, the problem is that I know where to find the icon (or just to run iexplore.exe directly) but it fails to start up properly, as per the logs above. Removing and reinstalling it via the Windows Features menu does not help.

Edge looks pretty enough, but is far too feature-light for me for daily use (and I also have some specific legacy device control HTML pages which need IE to run correctly).

Andre