Email client wont hold password


  1. dave 49
    Posts : 8
    windows 10
       New #1

    Email client wont hold password


    Hi all
    My first post so be gentle I have upgraded to windows 10 and I am finding it very good but have a problem setting up my emails (I have installed windows live mail for now which is working fine) When I try to set my email up with the client that comes with windows 10 and put my password in it comes up with a error (0x8007271d) if I then look at my account settings my password has changed even though I saved it (I am using virgin media BB) any help would be great its doing my head in.

    Dave
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  3. paulsalter
    Posts : 23,195
    Windows 10
       New #2

    Hi,
    Welcome to the forum

    If you have a look at this (will be step 9 for virgin media)
    https://www.tenforums.com/tutorials/6...dows-10-a.html

    you will need to know the settings for the account (should be able to get these from WLM)

    can you confirm if that is the same as how you set it up?

    I don't use virgin media, but if you need help with the servers names I might be able to find them
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  4. dave 49
    Posts : 8
    windows 10
    Thread Starter
       New #3

    Hi Paul
    Thanks for your quick reply I will take a look at the link and let you know how I get on (I'm off out for the day so will be later this evening) I just seem to be going round in circles with this one I have set loads of emails up before but cant understand why the password keeps changing (it works well with windows live mail)

    Thanks again Dave
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  6. paulsalter
    Posts : 23,195
    Windows 10
       New #4

    If it still doesn't work, any chance you could do some screenshots showing the issue (blanking out any personal info)

    it might jog someones memory if its been seen before

    Thanks
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  7. dave 49
    Posts : 8
    windows 10
    Thread Starter
       New #5

    sorry having trouble uploading images
    Last edited by dave 49; 02 Aug 2015 at 14:29.
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  8. dave 49
    Posts : 8
    windows 10
    Thread Starter
       New #6

    Email client wont hold password-screenshot-2-.png

    I have set up email with correct password

    Email client wont hold password-screenshot-3-.png

    all ok

    Email client wont hold password-screenshot-4-.png

    check my account settings and as you can see password has changed
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  9. dave 49
    Posts : 8
    windows 10
    Thread Starter
       New #7

    HI ALL
    Just thought I would let you know I have sorted it in case someone else has the same problem it was my AVG firewall that was blocking it as soon as I disable the
    firewall part of my antivirus my emails came through. I havent had ay problems with any other email client just the windows 10 one. just need to decide what settings to use to make it work with firewall on

    Dave
      My Computer
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