Windows 10 ( new build) won't let me make a recovery USB.


  1. chuckiechan
    Posts : 90
    Windows 10 Version 21H2 (os build 19044.2604)
       New #1

    Windows 10 ( new build) won't let me make a recovery USB.


    Windows 10 Version 1909 (os build 18363. 1316) This is a home built computer. The only things brought over from the old one was a manual data transfer of photos and documents, no programs.
    I can’t get Windows to make a back up USB drive. I though maybe my flash drive was bad, so I bought a new one and it does the same thing.
    I ran “SFC /scannow” and no files changed, no problems found.
    I did “reagentc /info” Win RE status: “enabled”
    I went into the registry:

    Computer/HKEY-LOCAL-MACHINE\SYSTEM\Current control set\control\session manager
    I opened “boot execute” and “autocheck autochk *” was in there as I read it was supposed to be for this problem.
    When I try to make a Recovery USB (32 Gb capacity) it formats, but stops and says:
    “We can’t create the recovery drive”
    “A problem occurred while creating the recovery drive” Ideas?
    Thanks in advance


    Specs:     Windows 10 Version 1909 (os build 18363. 1316) Motherboard: ASUS Prime x570-P

    AMD 3600 chip 16GB Gskill DDR4 ram ASUS 1060 video. Internal storage: Crucial M2 1- terabyte SSD ( stick of gum size that plugs into a socket near video card)
    WD 1 terabyte SSD for data. Crucial 250 GB SSD data backup.
      My Computer
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  3. dalchina
    Posts : 43,022
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    32Gb might be too small..
    Create Recovery Drive in Windows 10

    and see e.g.
    Fix: A problem occurred while creating the recovery drive - Appuals.com
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  4. chuckiechan
    Posts : 90
    Windows 10 Version 21H2 (os build 19044.2604)
    Thread Starter
       New #3

    I also tried it on a 64gb.

    Files are:
    EFI
    Sources
    Reagent

    1.61 Gb used, 28.2 free.

    I did method 1, looking at the others.

    EDIT... I'm on method 2. So I'll work with these and get back to here soon.
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  6. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Wasn't that Windows feature deprecated?
    See if you can use Macrium or Acronis.
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  7. chuckiechan
    Posts : 90
    Windows 10 Version 21H2 (os build 19044.2604)
    Thread Starter
       New #5

    Macron has never worked for me. I have AOMEI backupper. And they have one I’m still trying to figure out.

    i don’t think windows would delete it and give an error message.

    BTW, method 2 didn’t work top box re checked itself when I hit apply.
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  8. dalchina
    Posts : 43,022
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Hmm, Macron is the French PM, isn't he? Would be strange if he did work for you...

    Create Recovery Drive in Windows 10
    - no sign of it having been deprecated, but yes, disk imaging is preferable.

    Macrium R & Aomei- did your problem occur when creating the image?

    Have you checked your disk recently?
    E.g. Hard Disk Sentinel (trial) SSDs too...
    Then if ok
    chkdsk c: /scan
    from an admin command prompt
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  9. chuckiechan
    Posts : 90
    Windows 10 Version 21H2 (os build 19044.2604)
    Thread Starter
       New #7

    I have no problems, I just want to make a recovery usb and Windows won't let me and I seem two one of the few with the problem.

    Macrium never worked for me, not to say it won't this time.

    But I already own AOMEI.

    Later or tomorrow I will try steps 3 on as suggested above.
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  10. dalchina
    Posts : 43,022
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

    As you give no clues about 'never worked' which may or may not be an indicator as to your present issue, I can't help further. I wish you good luck with this unsupported feature.
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  12. chuckiechan
    Posts : 90
    Windows 10 Version 21H2 (os build 19044.2604)
    Thread Starter
       New #9

    Making a recovery USB is supported by Microsoft.

    Regarding Macrium, I tried it in the past and it failed me. I have no doubt it is a great program because lots of people use it and are happy as clams.

    Regarding my issue, I am working with Microsoft tech support and will report back the solution.

    I may just fold give up and make one on another computer, but that’s no fun!
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