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Have you tried asking here?... Macrium Support Forum
Macrium Restore clone problem
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@canuck257, your VSS is broken. That is a windows problem, not Macrium's (or any other imaging software, they all use the Windows VSS services).
I would go through the Macrium Knowledge Base article on troubleshooting VSS problems again, in case there is something you have not tried yet.
In the mean time, there is a way to make an image without using VSS (that's only required if you are imaging a running Windows system). Make the Macrium usb recovery media and boot from that. It is a full copy of Macrium and can make backups as easily as it can restore them. It doesn't need to use VSS because you Windows won't be running while it makes the image.
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A method I've used a few times a month, twice in the last two days, is outside of any Operating System. It's a SATA Dual Drive Dock that cannot be connected to a computer during the cloning, does 2.5" and 3.5" drives. It does take awhile depending on drive capacity, I've done up to and including 1TB drives, but one doesn't have to sit and watch once it checks the drives for errors. I've gotten the process down to automatically checking the drives for errors before taking them out of the computer."outside windows"
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