New
#1
What A Scam
I updated my windows 10 last night and had no problems getting online this morning. After running some errands, I returned and attempted to go online and got a message stating that my network was deemed unsafe by Microsoft and I needed to fix it before I could be granted Internet access. There was a phone number available to contact Microsoft for assistance, and I called and talked to a customer service representative, and he stated that during the update I performed last night, a Trojan had infected my network. He then said this was a common problem people were experiencing while performing the update and went on trying to sell me a Trojan removal program for $149 a year. I was stunned! I did not purchase this program and now I don't have Internet access. What can I do to fix this problem? Thank you in advance.