Getting constant "check antivirus notifications" despite AV being on


  1. Posts : 283
    Win 10 Pro x64
       #1

    Getting constant "check antivirus notifications" despite AV being on


    Since installing the Anniversary update i've been getting these annoying notifications. I run Avast which has all of its components on. I have a big green checkmark with the "You are protected" indicating everything is running. I also turned on "Limited periodic scanning" for windows defender which is supposed to work along side your normal antivirus. Despite both of this, I keep getting these notifications saying "Windows defender and avast are both turned off". If I even go into my security control panel I see that avast is actually turned on (defender is not there since it is not my main AV).

    Anyone else experiencing this?
      My Computer


  2. Posts : 42,735
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, I run Avast with Defender off. Permanently. No problems with the upgrade as regards Avast.

    You can always try reinstalling Avast, after having tried turning Defender off. Could be Avast is confused about having Defender on?

    How to disable Windows Defender in Windows 10 permanently - gHacks Tech News
    - different to this:
    Windows Defender Real-time Protection - Turn On or Off in Windows 10 - Windows 10 Forums
      My Computers


  3. Posts : 283
    Win 10 Pro x64
    Thread Starter
       #3

    dalchina said:
    Hi, I run Avast with Defender off. Permanently. No problems with the upgrade as regards Avast.

    You can always try reinstalling Avast, after having tried turning Defender off. Could be Avast is confused about having Defender on?

    How to disable Windows Defender in Windows 10 permanently - gHacks Tech News
    - different to this:
    Windows Defender Real-time Protection - Turn On or Off in Windows 10 - Windows 10 Forums
    I'm gonna try turning off limited periodic scanning for win defender. This is a new anniversary feature and Avast might not be updated to deal with it and is getting confused.
      My Computer


  4. Posts : 7,254
    Windows 10 Pro 64-bit
       #4

    I agree with @dalchina, it might be best to reinstall Avast as the upgrade may have reset some of the settings and has confused the program in the process.
      My Computers


  5. Posts : 283
    Win 10 Pro x64
    Thread Starter
       #5

    swarfega said:
    I agree with @dalchina, it might be best to reinstall Avast as the upgrade may have reset some of the settings and has confused the program in the process.
    Will give it a try
      My Computer


  6. Posts : 5,442
    Windows 11 Home
       #6

    bobsagetfullhou said:
    This is a new anniversary feature and Avast might not be updated to deal with it and is getting confused.
    Indeed, an article about it, very passionate about ESET though, recommends disabling WD features.

    Windows Anniversary Update: Changes to Windows Defender

    Are ESET products compatible with Windows Defender?ESET Knowledgebase
      My Computer


  7. Posts : 260
    Win 10 Pro X64
       #7

    It would be better to turn off WD if you're using Avast but you can try the below steps to stop the notifications and using it didn't have any adverse effect on my system

    Steps to turn off security center manually:
    1. Open "services.msc"
    2. Stop Security Center service and set it to "disabled"
    3. Go to "C:\Windows\System32"
    4. Take ownership of files "ActionCenter.dll" and "ActionCenterCPL.dll"
    5. Get full access for the files "ActionCenter.dll" and "ActionCenterCPL.dll"
    6. Rename the files "ActionCenter.dll" and "ActionCenterCPL.dll" to "ActionCenter.dll.bak" and "ActionCenterCPL.dll.bak"
      My Computer


  8. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #8

    bobsagetfullhou said:
    Since installing the Anniversary update i've been getting these annoying notifications. I run Avast which has all of its components on. I have a big green checkmark with the "You are protected" indicating everything is running. I also turned on "Limited periodic scanning" for windows defender which is supposed to work along side your normal antivirus. Despite both of this, I keep getting these notifications saying "Windows defender and avast are both turned off". If I even go into my security control panel I see that avast is actually turned on (defender is not there since it is not my main AV).

    Anyone else experiencing this?
    While this scenario doesn't match what you're experiencing, there is good reason to uninstall Avast and Reinstall the current version.

    [fixed] Blue Screen (BSOD) - Windows 10 Anniversary Update on Skylake CPU

    What happened (in detail)?
    On Tuesday, August 2, Microsoft released their latest version of Windows 10 - the Anniversary Update - via the Windows Update channel. While the majority of our users didn’t have a problem, certain HW configurations didn't mix well with the update. To be specific, when the Windows 10 Anniversary Update was combined with our aswvmm.sys driver on an Intel CPU from the Skylake family with Intel® Virtualization Technology (Intel VT) enabled in the BIOS, the update resulted in a BSOD. This occured during upgrades to the Windows 10 Anniversary edition from previous versions of Windows, and during clean installations of Avast Antivirus on systems already running the Anniversary Update.

    Avast FAQ | Avast Antivirus: Preventing a BSOD when installing the Windows 10 Anniversary Update
    Solution

    To resolve this issue, follow these steps:

    1. Restart your PC in safe mode:
      Microsoft: Start your PC in Safe Mode

    2. Uninstall Avast Antivirus:
      Using the Uninstallation Utility

    3. [Optional: only if you failed to update to Windows 10 1607 (Anniversary update)]
      Restart your PC in normal mode and run the Windows 10 Anniversary update.

    4. Re-install Avast Antivirus:
      Installing Avast Antivirus

    A lot of of issues are resolved by installing current 3rd party software.
    Run Belarc Advisor to produce an audit of your machine, then check software vendor sites for more recent versions. Belarc should provide the software keys if you need to clean re-install the application software.
      My Computer


  9. Posts : 164
    Pro x64 Desktop v1607 14393.51, Home x64 Laptop v1607 14393.51
       #9

    I use Avast and I also have limited periodic scanning turned off so I can't say for sure if the latest Avast version is still causing any conflicts; however, Avast just announced they have released a new Beta version that allows for a "passive" (unregistered) installation. Read more here:

    https://forum.avast.com/index.php?topic=189468.0

    Personally, I have no interest in running Avast in the passive mode but I just thought I'd post an FYI for those who might be interested.

    aardvark
      My Computer


 

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