myrnsterMash, you have a choice.
Follow the advice being given re: malware remediation or do a clean install.
If you're leaning to the clean install, please let members know so they don't spend time on something that doesn't bear fruit.
A clean install cures all ailments, except hardware issues. Too many people don;'t actually do a clean install, they do a pseudo clean install which can in itself be problematic.
- A clean install begins with a backup of your data to an external device
- The disk is then cleaned/wiped leaving it raw or unallocated
- Windows is custom installed to the raw/unallocated space
- All drivers are supplied by Windows Update - only missing drivers are downloaded from the vendor site.
- All 3rd party software is reinstalled using the current version from the vendor site.
- all settings must be reviewed and changed to your personal preferences
full tutorial: Windows 10 - Clean Install - Windows 10 Forums
I agree with Jimbo that this is the best way to install Windows, but I agree more with simrick in that you don't want or need to reinstall Windows for all malware infections. Only the most deep rooted malware requires wiping the drive.
I understand Jimbo's concern about downloading tools and running them on an infected machine, but I also understand malware and the tools. If an infection is really smart or really persistent (most are not) the prescription is to create a Rescue Disc (Defender, Avast, Bitdefender... many choices) on a machine that is known to be clean. That rescue disc can then scan the infected machine offline.
The choice is always up you myrnsterMash.
Did you run Malwarebytes? I don't recall seeing the output.
Did you clean in Adwcleaner?