What extra software do I need with Windows 10

Lizzy · 27 Jun 2016

Could it be my faulty docking station drivers?

f14tomcat · 27 Jun 2016

Lizzy said:

Could it be my faulty docking station drivers?

I was going to ask if you could disconnect the docking station, detach it from the computer completely, uninstall it if needed, and try the backup again with the Touro directly in the laptop USB port. You seem to have several issues with the docking station.

Lizzy · 27 Jun 2016

ok will do that when I get back.
Thanks

f14tomcat · 27 Jun 2016

Lizzy said:

ok will do that when I get back.
Thanks

If you do, especially if you uninstall it, you should reboot the laptop before retrying backup. I'll sit tight till you get back....

Lizzy · 27 Jun 2016

Hi TC,
I've disconnected and I think uninstalled the docking station, rebooted, connected Touro to the laptop and still get the same result.

f14tomcat · 27 Jun 2016

Lizzy said:

Hi TC,
I've disconnected and I think uninstalled the docking station, rebooted, connected Touro to the laptop and still get the same result.

Hi, Lizzy...I'm thinking....

f14tomcat · 27 Jun 2016

Lizzy said:

Hi TC,
I've disconnected and I think uninstalled the docking station, rebooted, connected Touro to the laptop and still get the same result.

At exactly the same spot?

Lizzy · 27 Jun 2016

I don't know if this is relevant but in file explorer there are 2 Touro drives, both exactly the same.

What extra software do I need with Windows 10-tourox2.png

Lizzy · 27 Jun 2016

no it aborts much sooner.