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#31
Okay, good.
That's good to know. Kaspersky would have to be disabled when you run ESET, as they can conflict. Maybe that's why ESET hung?
I'd like to see the log file from ESET please:
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt"). You can view this file by navigating to the directory and double-clicking it in Windows Explorer.
Ccleaner would not be flagged unless you downloaded it from someplace else besides Piriform, and so it came with an installer (a PUP).
Last edited by simrick; 05 Jun 2016 at 18:14.