Malware message 877-677-9243


  1. seek
    Posts : 459
    MS Windows 10 Professional 64-bit
       New #1

    Malware message 877-677-9243


    My mom is out of town visiting my Grand parents and their PC just got infected with some malware so I'm trying to help them out. She said there is a message that pops up when she logs on numbers “877-677-9243”. Just wondering if someone can help me remove it. The only anti-virus and malware app they have is Windows Defender.

    -Thanks!
      My Computers
    Quote Quote

  3. COMPUTIAC
       New #2

    seek said:
    My mom is out of town visiting my Grand parents and their PC just got infected with some malware so I'm trying to help them out. She said there is a message that pops up when she logs on numbers “877-677-9243”. Just wondering if someone can help me remove it. The only anti-virus and malware app they have is Windows Defender.

    -Thanks!
    Tell then not to call any phone number's or click on anything.

    Have them install the free version of MBAM and run a scan.
    Make sure they use the free one and not a trial.

    Malwarebytes | Anti-Malware for your home and for your business
      My Computer
    Quote Quote

  4. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #3

    Install Malwarebytes.
    You can choose the Free edition for now.

    http://filehippo.com/download_malwar..._anti_malware/
      My Computer
    Quote Quote

  6. seek
    Posts : 459
    MS Windows 10 Professional 64-bit
    Thread Starter
       New #4

    COMPUTIAC said:
    Tell then not to call any phone number's or click on anything.

    Have them install the free version of MBAM and run a scan.
    Make sure they use the free one and not a trial.

    Malwarebytes | Anti-Malware for your home and for your business
    Thanks bud!
      My Computers
    Quote Quote

  7. COMPUTIAC
       New #5

    seek said:
    Thanks bud!
    Post back with updates before you do anything your not sure of.
      My Computer
    Quote Quote

 

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