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  1.    21 Feb 2016 #11
    Join Date : Nov 2015
    Posts : 8
    windows 10

    and this is how options looks:
    Attached Thumbnails Attached Thumbnails 2016_02_21_11_57_401.png  
      My System SpecsSystem Spec

  2.    21 Feb 2016 #12
    Join Date : Oct 2013
    Newport, South Wales, UK
    Posts : 1,072
    Windows 10 Pro x64 - XP/Vista/Win7/Win8.1 in VM for testing

    Was hoping that this was the simple Ask Hijack but looks like it could be a more serious one

    Have a look at the removal guide here ... How to remove virus (Removal Guide) go through it step by step and it should hopefully clear everything

    I will also move this thread to our security section as this may attract some members with better experience in this type of issue
      My System SpecsSystem Spec

  3.    21 Feb 2016 #13
    Join Date : Nov 2015
    Posts : 8
    windows 10

    Great, so much for windows defender!!!!
      My System SpecsSystem Spec

  4.    21 Feb 2016 #14
    Join Date : Aug 2014
    Australia, Adelaide
    Posts : 1,321
    W7 Ultimate SP1 (64 bit), LM 18 MATE (64 bit), W10IP VM, W10 Home

    Check Config

    Are you using the traditional Search box or the Address bar search?

    There are options in the FF config file (about:config) that allow you to set a search engine for the Address bar.

    1. Type about:config in the Address bar
    2. Acknowledge the warning message
    3. Type search in the about:config Search box
    4. Look at the results and check for any that mention Ask

    If you see an Ask entry, take a screenshot and post it so that someone can advise you further.

    Here is a screenshot from my Pale Moon about:config page (the FF one should be fairly similar):

    Click image for larger version. 

Name:	Pale Moon About Config - Search.png 
Views:	3 
Size:	102.9 KB 
ID:	65410
      My System SpecsSystem Spec

  5.    24 Feb 2016 #15
    Join Date : Jul 2015
    Posts : 661
    Windows 10 Home x64

    Try giving AdwCleaner a shot.
      My System SpecsSystem Spec

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